[EMAIL PROTECTED] wrote:
Hi!
Why don't create just one user? It could be something like "Generic User",
[EMAIL PROTECTED] As they're phone tickets, OTRS won't send any mail to that
address. At least I haven't seen any in my install. Obviously, you'll have to look for this
user every tim
Hi!
Why don't create just one user? It could be something like "Generic
User",
[EMAIL PROTECTED] As they're phone tickets, OTRS won't send any mail to that
address. At least I haven't seen any in my install. Obviously, you'll have to
look for this
user every time someone calls
Hi,
I want to add a phone ticket but I dont want to setup a user for each of
the people that work here, like 80 of em. When they ring us, I dont want
to be forced to have an installed user and/or put an emailadress, most
users dont want to be notified by email, calling them is what many want.
can t
