[otrs] apache server fails

2007-09-13 Thread pri pri
hi all i have been working on OTRS for the past 2 months now. i have been noticing that the apache server keeps failing from time to time. i changed the max requestperchild parameter. so it does not fail everyday. but it happens suddenly. can anybody tell me why this is happening. i am using

Re: [otrs] apache server fails

2007-09-13 Thread dohboy
I'm having a similar problem. Here's what is appearing in the eventlog when the apache crash happens -- Faulting application httpd.exe, version 2.2.4.0, time stamp 0x45a476e3, faulting module libapr-1.dll, version 1.2.8.0, time stamp 0x45a474a3, exception code 0xc005, fault offset

Re: [otrs] apache server fails

2007-09-13 Thread pri pri
yes.. there is an upgraded version.. but i dont know how to upgrade to the next version without losing data i want to know if there is any procedure by which we can upgrade the system without affecting the system. From:dohboy [EMAIL PROTECTED]Reply-To:"User questions and discussions about