finally I got it working but only after giving a 777 permission to the
'/opt/otrs/Kernel/Config/Files'! After that 'ZZZAAuto.pm' was created by a
user 'daemon'. Obviously this user didn't have access rights to the otrs
tree structure so it was correct that the login failed. Now I'm wondering
where
thanks for your reply.
I did read that and did follow it right from the beginning! Let me try to
explain the installation so far in more details.
Its a debian with 2 users. 'user_a:group_a' and 'otrs:otrs'. Apache is
installed and runs from '/home/user_a' directory. I did start apache as
root. 'o
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Konstantin webuser wrote:
> any chance to get some attention on this issue?
>
Hi, please read this:
http://doc.otrs.org/2.2/en/html/x354.html
You made this:
SetPermissions /opt/otrs otrs web_server_user otrs group_of_web_user
<>
The last step to pr
any chance to get some attention on this issue?
Thanks
On Dec 21, 2007 3:54 PM, Konstantin webuser <[EMAIL PROTECTED]> wrote:
> indeed :-)
>
> I did run that script and I thought that I did use the right permissions.
> OTRS is installed using the 'otrs' user with home directory '/opt/otrs' and
>
indeed :-)
I did run that script and I thought that I did use the right permissions.
OTRS is installed using the 'otrs' user with home directory '/opt/otrs' and
group 'otrs'. The web server is installed as a regular user who has sudo
privileges. As a result, I did run SetPermissions as:
SetPermis
В сообщении от Friday 21 December 2007 17:30:13 Konstantin webuser написал(а):
> I followed all the steps, as described, in the documentation and everything
> worked fine. After I displayed the login page and tried to login I get the
> following error
this means not all worked fine ;)
> Error:
Hi there,
I just installed from source the latest otrs version on a debian 4.0 box
running PostgreSQL 8.1 and Apache 2.2.x.
I followed all the steps, as described, in the documentation and everything
worked fine. After I displayed the login page and tried to login I get the
following error:
