Ups. Yes! ;)
-M
On 23.08.2009, at 12:25, Michiel Beijen wrote:
I guess you'd mean: decrease ;-)
--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl
On Aug 23, 2009 11:58 AM, "Martin Edenhofer" wrote:
Just go to var/httpd/htdocs/css/Standard/agent.css a
I guess you'd mean: decrease ;-)
--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl
On Aug 23, 2009 11:58 AM, "Martin Edenhofer" wrote:
Just go to var/httpd/htdocs/css/Standard/agent.css and
var/httpd/htdocs/css/Standard/customer.css
It got moved to a sepa
Just go to var/httpd/htdocs/css/Standard/agent.css and var/httpd/
htdocs/css/Standard/customer.css
It got moved to a separate css file to increase loading time of a page.
((enjoy))
-Martin
On 23.08.2009, at 02:55, Jon Williams wrote:
With OTRS 2.2 I managed to figure out how to assign color
With OTRS 2.2 I managed to figure out how to assign colors to each priority
level as well as cause the entire ticket to be highlighted as a certain
color. I'm testing out 2.4 but for the life of me I can't see how to make
the same change as I was able to make in 2.2. That particular file
(css.dt
uar 2006 19:15
An: otrs@otrs.org
Betreff: [otrs] Changing priority
Is there a way for the customer to change the priority of a ticket? For
example, a ticket was submitted with normal priority (priority 3), but
much time has passed and the request has now become urgent. Is there any
way for the custo
Is there a way for the customer to change the priority of a ticket? For
example, a ticket was submitted with normal priority (priority 3), but
much time has passed and the request has now become urgent. Is there any
way for the customer make this change? Or do they just have to send a
follow-up ema
On Tuesday, June 08, 2004 3:11 AM
Damian Fuentes <[EMAIL PROTECTED]> wrote:
> Just wondering why u have to change the owner in order to change the
> priority of a ticket.
This is because the act of changing the priority basically resides on
the same level as, let's say, adding a note to a ticket o
Just wondering why u have to change the owner in order to change the
priority of a ticket. The owner defaults to [EMAIL PROTECTED] Is there a
way to set the owner to something as it comes in so that you can change
the priority without having to change the owner. Or is there a setting
I'm missing
