Re: [otrs] customer "roles"

]] Namens Alejandro Leiva Verzonden: donderdag 4 mei 2006 13:39 Aan: otrs@otrs.org Onderwerp: [otrs] customer "roles"   Hello,       After read otrs 1.3 and 2.0 documentation and tested in our lab an instance of otrs 1.3, I didn't find any way to assign "roles" (roles as coll

RE: [otrs] customer "roles"

Roles are available from OTRS 2.0x     Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Alejandro Leiva Verzonden: donderdag 4 mei 2006 13:39 Aan: otrs@otrs.org Onderwerp: [otrs] customer "roles"   Hello,       After read otrs 1.3 and 2.0 documen

[otrs] customer "roles"

Hello,    After read otrs 1.3 and 2.0 documentation and tested in our lab an instance of otrs 1.3, I didn't find any way to assign "roles" (roles as collection of permissions) to grant some customers to change the priority of tickets.    To explain more clear our scenario we have two kinds of custo