Re: [otrs] customer history

2004-10-22 Thread Tyler Hepworth
On Fri, 22 Oct 2004 16:31:40 +0300, N.R. <[EMAIL PROTECTED]> wrote: > Maybe I'm missing something, but is is possible to see a summary > history of a customer ? Like all tickets and their emails in one page? > > For example look for a customer ID and then see everything associated > with him. Sear

[otrs] customer history

2004-10-22 Thread N.R.
Maybe I'm missing something, but is is possible to see a summary history of a customer ? Like all tickets and their emails in one page? For example look for a customer ID and then see everything associated with him. Search is a bit clumsy, doesn't give any overview. N. __

Re: [otrs] Customer history search

2004-03-15 Thread Robert Kehl
On Monday, March 15, 2004 10:10 AM Filipe Henriques <[EMAIL PROTECTED]> wrote: > I'm testing the new version 1.2.2 and when i search for the CustomerID > in the Utilities, it is possible to show the Customer data in the > search results ? Have a look in the files: Kernel/Output/HTML/Standard/Agent

[otrs] Customer history search

2004-03-15 Thread Filipe Henriques
Hello I'm testing the new version 1.2.2 and when i search for the CustomerID in the Utilities, it is possible to show the Customer data in the search results ? Any help would be appreciated. Thanks Filipe H ___ OTRS mailing list: otrs - Webpage: htt