[otrs] customer ldap auth not working

2009-10-06 Thread Jefferson Davis
Here are the relevant portions of Config.pm. Sorry if too verbose for the list. Admin interface allows me to query the ldap tree, but cannot login as a customer, would very much like to find out what I'm doing wrong here. # This is an example configuration for an LDAP auth. backend.

Re: [otrs] customer ldap auth not working

2009-10-06 Thread Franz Esberger
Some more Details: Without having applied any Changes if you create to User via the Admin Interface it's been written correctly to the Database (.users) and the new User is able to login. Where to apply the fix in order to get the usual behaviour - when i user try's to login there's been written

Re: [otrs] customer ldap auth not working

2009-10-06 Thread Franz Esberger
Hi, On 2.4.3 the very same problem, new users are not being added to the .users Table. Setup (and LDAP Sync) has worked like a charm before upgrading! I am not yet sure where to start fixing this, actually i think its a "bug" in Kernel/System/User/Preferences/DB.pm caused by the "new" bind Notat

[otrs] customer ldap auth not working

2009-10-05 Thread Jefferson Davis
Once logged in as admin user I can query the ldap tree without difficulty. But customer users cannot login What am I missing? User record not being created at first login? If so how do I correct this? -- Jefferson K Davis Technology and Information Systems Manager Standard School Distr