subject:"\[otrs\] disable certain functions"

Re: [otrs] disable certain functions

2009-10-05 Thread Kovacs Krisztian

Thanks Zola for the reply! I'll check it out ... Üdv Krisz Hi! Use ACL, you can disable note, and other functions. Some examples: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQItemID=68 Üdv.: Zola - OTRS mailing

Re: [otrs] disable certain functions

2009-10-03 Thread Zola

Hi! Use ACL, you can disable note, and other functions. Some examples: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQItemID=68 Üdv.: Zola - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

[otrs] disable certain functions

2009-10-02 Thread Kovacs Krisztian

Hi all! I have requested to disable the following functions within OTRS: - priority function (entirely) - note function (is it makes sense?) - customer module (entirely: both the web-login and in agent views) - telephone module How can I do it? And I need a new ticket state whitin the