st 27, 2007 3:17 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] duplicate tickets after otrs.cleanup runs
In the user otrs' crontab.
On 8/27/07, Jeff Shepherd <[EMAIL PROTECTED]> wrote:
I'm actually seeing this too. We get a few emails
In the user otrs' crontab.
On 8/27/07, Jeff Shepherd <[EMAIL PROTECTED]> wrote:
>
> I'm actually seeing this too. We get a few emails now and then that are
> duplicates of the original message when it comes in.
>
> Where did you comment this out at?
>
> -Jeff
>
>
_
I'm actually seeing this too. We get a few emails now and then that are
duplicates of the original message when it comes in.
Where did you comment this out at?
-Jeff
Jake wrote:
Hi, I've been searching the archives here and reading the
documentation, haven't found answer to this problem yet.
Hi, I've been searching the archives here and reading the documentation,
haven't found answer to this problem yet. Everytime this job is run out of
cron:
10 * * * * $HOME/bin/otrs.cleanup
We have a lot of tickets that are already in otrs duplicated. We have
commented out that cron job for now, but
