Re: [otrs] from address query

2013-05-08 Thread Darshak Modi
Thanks a ton!! got it &resolved. On 08-05-2013 PM 04:32, Steven Carr wrote: Check Ticket::DefineEmailFrom under Ticket -> Core::Ticket I have this set to "System Address Display Name" which uses the name you define for the address. I suspect this is set to "Agent Name" on your system. On 8 M

Re: [otrs] from address query

2013-05-08 Thread Steven Carr
Check Ticket::DefineEmailFrom under Ticket -> Core::Ticket I have this set to "System Address Display Name" which uses the name you define for the address. I suspect this is set to "Agent Name" on your system. On 8 May 2013 11:28, Darshak Modi wrote: > Hi, > For different queues, I have set diff

[otrs] from address query

2013-05-08 Thread Darshak Modi
Hi, For different queues, I have set different from email address. When replying from web interface, it displays right from address but the Name before from Address it displays wrong. e.g I have set system address as supp...@xyz.com, I think its because I am logged in as Darshak. But If I rep