Hi Michiel,
that's quick, and being appreciated by me and others i think.
I'll give it a try during the weekend, but i'm sure it work work nicely.
wkr
rene
On Wed, May 28, 2014 at 10:22 PM, Michiel Beijen
wrote:
> Hi Rene,
>
> I've put a new release up on github & CPAN which adds a --Pending
Hi Rene,
I've put a new release up on github & CPAN which adds a --PendingTime parameter:
https://github.com/mbeijen/App-OTRS-CreateTicket
--PendingTime If a number, # of minutes after current time. Otherwise,
should be a string in '-MM-DDTHH:MM' format.
So you can
Hi Rene,
I would probably be able to add this to the script, if you want.
--
Michiel
On Tue, May 27, 2014 at 8:31 PM, Rene Stoutjesdijk
wrote:
> Good day,
>
> i would like to add a pendingtime when we do a close of the ticket.
> We're currently making use of the App::OTRS::CreateTicket module
>
Good day,
i would like to add a pendingtime when we do a close of the ticket.
We're currently making use of the App::OTRS::CreateTicket module
provided by Micheil Beijen.
We want to set the state to 'pending auto close+' but then we also
have to add the pending time.
This isn't the difficult part
