Re: [otrs] is it possible to anonymize tickets?

2011-06-22 Thread Gerald Young
Ursprüngliche Nachricht- > Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von > Sune T. Tougaard > Gesendet: Mittwoch, 22. Juni 2011 16:55 > An: User questions and discussions about OTRS. > Betreff: Re: [otrs] is it possible to anonymize tickets? > >

Re: [otrs] is it possible to anonymize tickets?

2011-06-22 Thread Grzella, Mark
...@otrs.org] Im Auftrag von Sune T. Tougaard Gesendet: Mittwoch, 22. Juni 2011 16:55 An: User questions and discussions about OTRS. Betreff: Re: [otrs] is it possible to anonymize tickets? Hi, I do not know the inner workings of OTRS, but a low-practical "solution" would be to let everyone

Re: [otrs] is it possible to anonymize tickets?

2011-06-22 Thread Gerald Young
nns > Bernd Kreissig (Sprecher) > Bastian Schmidt-Faber > > -Ursprüngliche Nachricht- > Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von > Nils Leideck > Gesendet: Mittwoch, 22. Juni 2011 16:44 > An: User questions and discussions about OTRS.

Re: [otrs] is it possible to anonymize tickets?

2011-06-22 Thread Sune T. Tougaard
-Original Message- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Grzella, Mark Sent: 22. juni 2011 16:51 To: User questions and discussions about OTRS. Subject: Re: [otrs] is it possible to anonymize tickets? Hey, well because i would like to keep track of how ma

Re: [otrs] is it possible to anonymize tickets?

2011-06-22 Thread Grzella, Mark
questions and discussions about OTRS. Betreff: Re: [otrs] is it possible to anonymize tickets? Dear Mark, On 22.06.2011, at 16:09, Grzella, Mark wrote: > due to some data security restrictions i would appreciate a possibility to > impersonalize tickets in one way or another. > Why I would l

Re: [otrs] is it possible to anonymize tickets?

2011-06-22 Thread Nils Leideck
Dear Mark, On 22.06.2011, at 16:09, Grzella, Mark wrote: > due to some data security restrictions i would appreciate a possibility to > impersonalize tickets in one way or another. > Why I would like to do that would be another story which is not of relevance > here and would take too long to e

[otrs] is it possible to anonymize tickets?

2011-06-22 Thread Grzella, Mark
Hey folks, following situation: due to some data security restrictions i would appreciate a possibility to impersonalize tickets in one way or another. Why I would like to do that would be another story which is not of relevance here and would take too long to explain. Fact is, that I do