Re: [otrs] [OTRS] Error in 'To' field when replying to ticket

2011-04-20 Thread Michael Nikolic
Thank you. I checked the CheckMXRecord::Nameserver option and had misspelled the name of our DNS server. I reversed a couple letters by mistake. Thank you for pointing me in the right direction. Get the most value for your research dollars. Come to Peryam & Kroll for your next quantitative

Re: [otrs] [OTRS] Error in 'To' field when replying to ticket

2011-04-19 Thread DM_Julio Angulo
For your comments, may be the problem is your DNS settings, I think it should be OTRS pointing to AD, and check your settings: Config Options: Framework -> Core * CheckMXRecord: * CheckMXRecord::Nameserver: * CheckEmailAddresses: Good luck Julio Angulo De:

Re: [otrs] OTRS Error: Need TicketID

2011-04-18 Thread Steve Clark
On 04/15/2011 04:31 PM, Phillip Lynn wrote: All, When we set the following to "no" we get the error below. Ticket::Frontend::CustomerTicketMessage###Priority: We are using ORTS version 2.4.9 Error: Need TicketID! Comment: Traceback:ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time

[otrs] OTRS Error: Need TicketID

2011-04-15 Thread Phillip Lynn
All, When we set the following to "no" we get the error below. Ticket::Frontend::CustomerTicketMessage###Priority: We are using ORTS version 2.4.9 Error: Need TicketID! Comment: Traceback:ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Fri Apr 15 16:24:42 2011 Message: Need Tic

[otrs] OTRS Error POP3 error

2010-07-27 Thread rc
Hi We run OTRS 2.3.7 on Debian Lenny. When a new ticket sent via email, it is set to a email box and otrs picks it up via POP3 and puts it into a new queue For some reason, from last week we have been getting this error message very time the POP3 script runs 'Useless use of anonymous list

Re: [otrs] OTRS error

2008-07-12 Thread Torsten Thau
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Sivakumar, Sivakumar ☺ schrieb: > Hi, > > I intrageted OTRS with OPenldap. But i cannot able login, it shows failed, > > please find the log below, > > Jul 12 03:38:07 vistest OTRS-CGI-10[9886]: > [Error][Kernel::System::Auth::LDAP::A uth][Line

[otrs] OTRS error

2008-07-11 Thread Sivakumar ☺
Hi, I intrageted OTRS with OPenldap. But i cannot able login, it shows failed, please find the log below, Jul 12 03:38:07 vistest OTRS-CGI-10[9886]: [Error][Kernel::System::Auth::LDAP::A uth][Line:248]: Search failed! base='cn=Manager,ou=People,dc=vistest,dc=com', fi lter='(memberUid=siva)', Su

Re: [otrs] OTRS error on WAMP env

2008-05-21 Thread Harry Cruz
Hello, man! I've come across this issued upon trying to install that on my WAMP environment. That's because the default OTRS log mode is "SysLog", which would fine if it was a LAMP system. You should add the following lines to you Config.pm #

Re: [otrs] OTRS error on WAMP env

2008-05-21 Thread Shawn Beasley
Hi [EMAIL PROTECTED] wrote: > Hi, > > > > I’m configuring OTRS on a WAMP (Win/Apache/MySql/Perl_Php) environment. Why? > After taking otrs-2.2.6.zip and other s/w and initial modifications, I’m > getting this error when I ran http://localhost/otrs/index.pl. > Can I reccommend: http://ftp

Re: [otrs] otrs Error

2006-05-22 Thread Brian Ronk
I did check the archives some, not well enough obviously. I will look into that. Thanks. Brian Ronk System Administrator BookMasters, Inc (419)589-5100 x1108 Nils Breunese (Lemonbit Internet) wrote: Brian Ronk wrote: After a while away, I finally got back to working on getting OTRS up and

Re: [otrs] otrs Error

2006-05-15 Thread Volker . Lipper
this one has been on the mailing list two or three days ago, search for checkmodules Li [EMAIL PROTECTED] schrieb am 15.05.2006 20:10:03: > After a while away, I finally got back to working on getting OTRS up and > running.  Which I do, for the most part.  But, I am getting an error > rig

Re: [otrs] otrs Error

2006-05-15 Thread Nils Breunese (Lemonbit Internet)
Brian Ronk wrote: After a while away, I finally got back to working on getting OTRS up and running. Which I do, for the most part. But, I am getting an error right now for 2 things: SysConfig, and Package Manager when I click on them in the Admin area. I have it running on Ubuntu 6.06

[otrs] otrs Error

2006-05-15 Thread Brian Ronk
After a while away, I finally got back to working on getting OTRS up and running. Which I do, for the most part. But, I am getting an error right now for 2 things: SysConfig, and Package Manager when I click on them in the Admin area. I have it running on Ubuntu 6.06 beta 2, using the precom

[otrs] OTRS Error

2005-01-03 Thread L. Mark Stone
Good morning, We are running OTRS 1.3.2 on a virtual FreeBSD server. Today we received an error via email from the otrs cron daemon with the following subject line: Cron <[EMAIL PROTECTED]> $HOME/bin/PostMasterPOP3.pl >> /dev/null The body of the message contained the following (this will prob

[otrs] otrs error after login after initial install

2004-11-10 Thread Jaron Parsons
I just installed otrs, from cvs on a FreeBSD 4.10 with apache 1.3.27 and mod_perl 1.29_1   I went through all the docs, and everything worked like it should, ran the installer it completed without a hitch Went to the login screen which came up fine, and logged in with the initial user/pa