Hi Michiel,
thx for the response.
Yes this makes sense, and now it's working.
wkr
rene
On Mon, Sep 2, 2013 at 9:22 AM, Michiel Beijen wrote:
> Hi Rene,
>
> the Ticket Number should be on the same level as the username and
> password, i.e:
>
>
> foo
> secret
> 2013083010269
>
Hi Rene,
the Ticket Number should be on the same level as the username and password, i.e:
foo
secret
2013083010269
closed
See also the WSDL for more detail:
https://github.com/OTRS/otrs/blob/rel-3_2/development/webservices/GenericTicketConnector.wsdl
we're running happily the api calls for ticketcreate.
now we also would like to close the ticket via an api call.
I do get the impression that we've to do this via the webservices and then
the TicketUpdate.
We're doing a ticketupdate with state closed and the ticketnumumber
included, but keep ge
