t; Kernel/System/Ticket/Article.pm.
>
>
> --
> Lars
>
> --
> *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of
> *adrian guevara
> *Sent:* Wednesday, June 04, 2008 8:12 AM
> *To:* User questions and discussions about OTRS.or
s and discussions about OTRS.org
Subject: [otrs] remove ticket hook divider, etc...
Hi Guys,
It's me again :)
Is there a way to remove the ticket hook, the divider and the number generator
on the email sent out by otrs? If not, is it possible to configure it in such a
way that the subject is s
Also, for the Ticket::NumberGenerator, is there a possibility to have its
value to be the same as the ticket number/id? Can you guys show me how to do
these things?
Thanks in advance!
On Wed, Jun 4, 2008 at 2:12 PM, adrian guevara <[EMAIL PROTECTED]>
wrote:
> Hi Guys,
>
> It's me again :)
>
>
>
Hi Guys,
It's me again :)
Is there a way to remove the ticket hook, the divider and the number
generator on the email sent out by otrs? If not, is it possible to configure
it in such a way that the subject is shown first before the ticket hook,
etc. ? I tried disabling those from Core::Ticket, a
