Hi all,
i dont know why, but the emails are fetched every hour instead of every 10
minutes...
the crontab is correctly configure the get them very 10 minutes... (the default
otrs crontab)...
any idea ?
regards,
Luca Domenella
T: +39 06 98962316
M: +39 3426919354
E:
Run:
*crontab -l -u otrs | egrep -v '^#|^$'*
The default output must be like this:
MAILTO=root@localhost
20 0 * * 0 $HOME/bin/otrs.DeleteCache.pl --expired /dev/null
30 0 * * 0 $HOME/bin/otrs.LoaderCache.pl -o delete /dev/null
*/20 * * * *$HOME/bin/otrs.GenericAgent.pl /dev/null
*/10 *
Hi Luca,
try to excecute manually the file, and see the syslog of OTRS.
I have the same problem, and are a permissions trouble.
Regards.
Carlos Gallego
ITConsultores
Medellin-Colombia
2012/4/10 Luca Domenella luca.domene...@bwinparty.com
Hi all,
** **
i dont know why, but the
are at
the recipient's own risk.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Dilson
Tomé
Sent: martedì 10 aprile 2012 16:07
To: otrs@otrs.org
Subject: Re: [otrs] strange problem in fetching email
Run:
crontab -l -u otrs | egrep -v '^#|^$'
The default output must be like
[mailto:otrs-boun...@otrs.org] On Behalf Of Carlos
Andrés Gallego Arboleda
Sent: martedì 10 aprile 2012 16:10
To: User questions and discussions about OTRS.
Subject: Re: [otrs] strange problem in fetching email
Hi Luca,
try to excecute manually the file, and see the syslog of OTRS.
I have
of
this email are at the recipient's own risk.
** **
*From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf
Of *Dilson Tomé
*Sent:* martedì 10 aprile 2012 16:07
*To:* otrs@otrs.org
*Subject:* Re: [otrs] strange problem in fetching email
** **
** **
Run
...@otrs.org] *On Behalf
Of *Luca Domenella
*Sent:* martedì 10 aprile 2012 16:36
*To:* User questions and discussions about OTRS.
*Subject:* Re: [otrs] strange problem in fetching email
** **
Looking at log file, there is on the table a record about a postmaster
session that do not exist
