[otrs] System Performance when querying CIs with large number of relations OTRS 2.4.9

2012-03-15 Thread Alvaro Cordero
Hello All, We have implemented a CMDB in OTRS 2.4.9 and there are few CIs that are related a large amount of other CIs, but when someone tries to see one of those, the system gets extremely slow and eventually times out. When the request is responded it some times takes more than 5 minutes to dis

Re: [otrs] system performance

2007-07-30 Thread Gabriele D'Andrea
[otrs] system performance Dear list, I am testing version 2.16. I have now 1600 open tickets in one queue and the OTRS more or less stop responding, every request takes ages to complete, etc. Is it normal? Does anybody has performance information? What is the system limit

[otrs] system performance

2007-07-29 Thread Yael Naveh
Dear list, I am testing version 2.16. I have now 1600 open tickets in one queue and the OTRS more or less stop responding, every request takes ages to complete, etc. Is it normal? Does anybody has performance information? What is the system limitation? If I want to close all open tickets