Hi all:
First, let me say that I am happy with otrs. Works wonderfully. There is
only one feature that I am desperately in need of. I know this
question has been asked before, most notably by ColbyW in Oct 2005.
Since there was no solution at that time, I figured I would ask again
and see i
Is there a way to
add an entry in QueueView that will display the date stamp of when a ticket
was last updated/modified?
Thank in
advance,
Colby
Williams
IKANO
Communications
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