Thanks for the reply. I need it to be that way because I will use OTRS just
for 'internal customers'..
> On Thu, 07 Oct 2004 10:09:58 +0300, Erol YILDIZ <[EMAIL PROTECTED]>
wrote:
> >
> > Hi,
> >
> > I am trying to create a user which has all the permissions except
changing
> > the owner of the ti
On Thu, 07 Oct 2004 10:09:58 +0300, Erol YILDIZ <[EMAIL PROTECTED]> wrote:
>
> Hi,
>
> I am trying to create a user which has all the permissions except changing
> the owner of the tickets in that queue but even I give all the privileges
> except 'rw' this user can't see that queue and the ticket
Hi,
I am trying to create a user which has all the permissions except changing
the owner of the tickets in that queue but even I give all the privileges
except 'rw' this user can't see that queue and the tickets in it. If I
give rw it can see the queue and the tickets but the user can also change
t
