Hi Martin,
your proposal,
> How about to show always the first customer article (and be
> able to change the
> subject of the first customer article)?
would only be only a first work around, because we will lose the original subject of
our customer mails.
Having a seperate Field would be much
Hi Robert,
the feature, Wouter Mignon, is requesting would help us too.
> On Sunday, October 12, 2003 11:15 PM
> Wouter Mignon <[EMAIL PROTECTED]> wrote:
> > Is it possible to change the ticket subject and other values from
> > within the otrs agent interface? This would be handy
> because someti
