RE: [otrs] Active Directory/LDAP authentication problem

2006-01-20 Thread Luca Corti
On Thu, 2006-01-19 at 10:03 -0800, Hames, Joel wrote: > When I say that I have made progress, I am mostly referring to a login > screen with no response with I type in a username and password, to one > that says, "No User Data!" to the error message I posted previously. Then just create the user i

RE: [otrs] Active Directory/LDAP authentication problem

2006-01-19 Thread Hames, Joel
When I say that I have made progress, I am mostly referring to a login screen with no response with I type in a username and password, to one that says, "No User Data!" to the error message I posted previously. Each time it seems like I recognize some little improvement that I can make, based on ot

RE: [otrs] Active Directory/LDAP authentication problem

2006-01-19 Thread Mike Pietersen
CustomerUserSearchSuffix => '*', CustomerUserSearchListLimit => 250, CustomerUserPostMasterSearchFields => ['mail'], CustomerUserNameFields => ['givenname', 'sn'], Map =>

RE: [otrs] Active Directory/LDAP authentication problem

2006-01-19 Thread Luca Corti
On Thu, 2006-01-19 at 09:35 -0500, Mike Pietersen wrote: > Does ANYONE have a working/authenticating AD/LDAP config.pm that they > can post? For Agents or Customers? You can find detailed instructions in the 1.3 manual. HTH -- Luca Corti PGP Key ID 1F38C091 BOFH excuse of the moment: Electrici

RE: [otrs] Active Directory/LDAP authentication problem

2006-01-19 Thread Mike Pietersen
Title: Active Directory/LDAP authentication problem   Does ANYONE have a working/authenticating AD/LDAP config.pm that they can post? If I don’t get OTRS working soon, I’m going to have to can the project and find something else (which I don’t want to do, because I happen to like OTRS).

RE: [otrs] Active Directory/LDAP authentication problem

2006-01-19 Thread Mike Pietersen
Title: Active Directory/LDAP authentication problem Joel,   Please post your config.pm.   When you say you’ve made some progress, what does that mean exactly. Have you been able to have your customer end authenticate at all with AD?   I’m trying to do the same thing, but seem to be h