Hi,
In the customer.pl interface, what does the CompanyTickets option display?
As far as I can see, this is identical to MyTickets, although I feel I'm
missing something here.
That´s a config option and if it activated, you can see all tickets from
your company.
with kind regards,
Stefan Rother
User questions and discussions about OTRS. wrote:
That´s a config option and if it activated, you can see all tickets from
your company.
How does it work out which tickets belong to the same company? Using
customer groups, e-mail domain name, or some other method?
Thanks
Greg
--
Greg Bolshaw
User questions and discussions about OTRS. wrote:
That´s a config option and if it activated, you can see all tickets from
your company.
Thanks. What is the config option for this? I am having trouble finding it.
--
Greg Bolshaw
Flamble ~ 8 Royal Parade ~ London ~ W5 1ET
Tel: +44 (0)20 8997 5000
] On Behalf Of Greg Bolshaw
Sent: Wednesday, April 13, 2005 12:04 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] CompanyTickets
User questions and discussions about OTRS. wrote:
That´s a config option and if it activated, you can see all tickets from
your company.
Thanks. What
