http://doc.otrs.org/2.0/en/html/x943.html
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens
Boniforti Flavio
Verzonden: donderdag 10 augustus 2006 18:03
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] Customer limitations: just
about OTRS.org
Onderwerp: Re: [otrs] Customer limitations: just "New ticket"
Nils Breunese (Lemonbit Internet) ha scritto:
> I would just let your customers send an e-mail to the OTRS system. See
> chapter 7.2 in the manual (http://doc.otrs.org/2.0/en/html/x1244.html)
> f
Nils Breunese (Lemonbit Internet) ha scritto:
I would just let your customers send an e-mail to the OTRS system. See
chapter 7.2 in the manual (http://doc.otrs.org/2.0/en/html/x1244.html)
for more information.
I'll be using it as you suggested (email inquiries get into the queue
and then an
hello all
sorry im new to otrs im having problem installing it on a 64 bit linux
system ... i keep getting mysql error not being able to connect .. and
sometime apache doesnt work .. i did get it all going before but
when i got to creating the data base threw the web browser i get access
On Aug 7, 2006, at 8:42 AM, Nils Breunese (Lemonbit Internet) wrote:
Boniforti Flavio wrote:
As I'm figuring out how to implement OTRS into my existing IT
Environment, I was thinking that my users would be getting quite
confused if they should be able to have "many" buttons in their
cons
Boniforti Flavio wrote:
As I'm figuring out how to implement OTRS into my existing IT
Environment, I was thinking that my users would be getting quite
confused if they should be able to have "many" buttons in their
console.
Now, I'm asking: is it possible to leave the customers' just the
