Maurice:
Sorry, I missed your reply.
Thank you!
Michael
Maurice James Ny wrote:
I answered this question last week. Here it is again:
Try to search the archives there may be more answers. This one worked for
me.
***
It m
I answered this question last week. Here it is again:
Try to search the archives there may be more answers. This one worked for
me.
***
It might sound crazy, but I removed the line of code from Email.pm that the
error is refer
lto:[EMAIL PROTECTED] On Behalf Of
Michael Bush
Sent: Wednesday, May 23, 2007 10:23 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Error when closing tickets
Maurice:
Were you able to resolve this error? I am experiencing the same error
now running OTRS 2.1.7. It see
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils
Breunese (Lemonbit Internet)
Sent: Friday, May 11, 2007 4:36 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Error when closing tickets
Maurice James Ny wrote:
I get this error when ever I close tickets. The ti
EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils
Breunese (Lemonbit Internet)
Sent: Friday, May 11, 2007 4:36 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Error when closing tickets
Maurice James Ny wrote:
> I get this error when ever I close tickets.
Maurice James Ny wrote:
> I get this error when ever I close tickets. The tickets end up being
> closed, but in a locked status. Does anyone have any ideas on why this
> is happening?
>
> *Software error:*
>
> Unknown encoding '' at /opt/otrs//Kernel/System/Email.pm line 255
>
> For help, ple
