Re: [otrs] Installing otrs on Redhat Enterprise 3

2004-07-14 Thread Robert A . Pickering Jr .
My error was resolved this morning. It turns out that we were already running mod_perl in Apache2 and that instead of the documented: Apache::Registry, mine had to be modified to ModPerl::Registry to make it work. -Rob -- Robert A. Pickering Jr.

Re: [otrs] Installing otrs on Redhat Enterprise 3

2004-07-14 Thread robscentral-otrs
Managed to progress this. I had inadvertently included the wrong Apache otrs include. So I was running Apache V2 onwards and I had put the V1.3 section in. Resolving this allowed me to progress through the installation etc. to a stage where I can now login via Apache. I did notice the mod_perl pr

Re: [otrs] Installing otrs on Redhat Enterprise 3

2004-07-14 Thread Robert A . Pickering Jr .
It's hard to tell what error you're truly getting from these logs. I'm currently in the middle of my installation, and I know the problem is mod_perl because my Apache error_log states that it cannot resolve Apache::Registry. Take a look at your Apache error_log (mine was in /var/log/httpd/erro

Re: [otrs] Installing otrs on Redhat Enterprise 3

2004-07-14 Thread Peter van Eck
I 've got otrs running on REdhat advanced server v3. I can only recommend to do the installation from source and not the rpm install. Don't use the web installer and just follow the INSTALL docs in the otrs source dir. One thing that is not in the docs is if you are going to use mod_perl with

RE: [otrs] Installing otrs on Redhat Enterprise 3

2004-07-14 Thread Cogley, Rick
Hi - I am a relative beginner at Linux, so it was a big struggle for me, but let me give you my impressions and "experience". Please forgive the rambly nature of the following. I gave up on the latest RedHat (could not even get up2date running) and installed SuSE, as recommended by Martin of the