I still seem to be doing something wrong here...
I added the following to my Config.pm
# CustomerControlPanel Settings
$Self-{CustomerPanelOwnSelection} = {'First Queue Name' =
'Dispatch'};
because I want them to see the Dispatch queue ONLY. With this in
place Dispatch the only
Title: RE: [otrs] User interface:Limited Queue access
It may be a simple syntax error.
If you have a queue named Dispatch and you wanted it to appear to the customer as Dispatches your line of code would be as follows:
$Self-{CustomerPanelOwnSelection} = {'Dispatch' = 'Dispatches
Title: RE: [otrs] User interface:Limited Queue access
I think I should have noted in my original reply
Name of your first queue rather than First Queue Name
I can understand where that could be read not as it was intended
-Original Message-
From: [EMAIL PROTECTED] [mailto
Title: RE: [otrs] User interface:Limited Queue access
Zeke,
In the case of nested queues you need to have them in the format of
ParentQueue::ChildQueue
Note that the ' marks are mandatory in the syntax as is the ending ;
Case sensitivity is also a very important issue in this case
