Title: RE: [otrs] feature request: query "time_accounting" for all ticketsofcustomer x
Hej folks,
Kai Bühler wrote:
>we also discussed the statistics some weeks ago with Martin Edenhofer and we think we will enhance
>the statistics part in the next weeks and contribute our work to the OTRS p
Couple of request based statistical ideas:
Total number of tickets per queue per week / month
Total number of accounted units per queue per week / month
Total number of completed (successful / unsuccessful) tickets per week/month
An easy way to limit the items g
