I've changed the file C:/OTRS/Kernel/System/Web/InterfaceCustomer.pm as like
below:
(plz notice that I have a Window server, if you use linux or unix, the path of
the file will not be C:/OTRS/etc.)
In Kernel/System/Web/InterfaceCustomer.pm you can find the following line:
Fortunately yes! I've fixed the file manually and now it works.
If i get any other idea in order to help you, i will let you know!
Regards
Luca Martella
[EMAIL PROTECTED]
2007-05-24
Messaggio originale / previous message:
Subject: RE:
How did you fix it manually??
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Luca
Martella
Sent: 24 May 2007 16:34
To: User questions and discussions a
Subject: Re: RE: [otrs] Notfication email
Fortunately yes! I've fixed the file manually and now
