Hi Bruno,
On Tue, Jan 31, 2012 at 10:42, Bruno Cardon wrote:
> Is it possible to give the rpc user read-only access so he cannot, for
> example, add a ticket to the otrs-system ?
The RPC user is not a 'real' OTRS user; via the RPC interface you
actually expose a part of the API and you'd expose
On 1/31/12 10:42 AM, Bruno Cardon wrote:
> Hello,
>
> Is it possible to give the rpc user read-only access so he cannot, for
> example, add a ticket to the otrs-system ?
Hi,
You should try to give this user a ro permission on the available
queues. This could work.
hth,
Roy
--
Roy Kaldung
e-m
