Re: [OT] Ticketing System

2011-01-24 Thread Corneliu I. Tusnea
- www.zendesk.com is considered one of the best in the industry. - http://www.mojohelpdesk.com/ would be your next best alternative My 2 opinions :) Corneliu. On Mon, Jan 24, 2011 at 7:23 PM, Iain Carlin wrote: > http://www.versasrshelpdesk.com/default.aspx is one I have used in a past

Re: [OT] Ticketing System

2011-01-24 Thread Iain Carlin
http://www.versasrshelpdesk.com/default.aspx is one I have used in a past life. Web (.Net) application but great gui and flexible. On 24 January 2011 16:41, Hemal Modi wrote: > Hi, > > I am currently looking for a good ticketing system for IT helpdesk support. > Is there something you are impres

Re: [OT] Ticketing System

2011-01-23 Thread Joseph Clark
If a Java app doesn't scare you off, have a look at JIRA. disclaimer: I work for Atlassian. :-) On Mon, Jan 24, 2011 at 5:11 PM, Hemal Modi wrote: > Hi, > > I am currently looking for a good ticketing system for IT helpdesk support. > Is there something you are

Re: [OT] Ticketing System

2011-01-23 Thread Wallace Turner
http://www.zendesk.com/ i have used and liked On 24/01/2011 2:11 PM, Hemal Modi wrote: Hi, I am currently looking for a good ticketing system for IT helpdesk support. Is there something you are impressed with which is cost-effective as well easy to manage? Thanks, Hemal -- Wallace Turner

RE: [OT] Ticketing System

2011-01-23 Thread Steven Parish
...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Hemal Modi Sent: Monday, 24 January 2011 5:11 PM To: ozDotNet Subject: [OT] Ticketing System Hi, I am currently looking for a good ticketing system for IT helpdesk support. Is there something you are impressed with which is cost-effective

[OT] Ticketing System

2011-01-23 Thread Hemal Modi
Hi, I am currently looking for a good ticketing system for IT helpdesk support. Is there something you are impressed with which is cost-effective as well easy to manage? Thanks, Hemal