http://www.versasrshelpdesk.com/default.aspx is one I have used in a past
life. Web (.Net) application but great gui and flexible.
On 24 January 2011 16:41, Hemal Modi he...@lawcentral.com.au wrote:
Hi,
I am currently looking for a good ticketing system for IT helpdesk support.
Is there
We are using Helpstar - provides Windows client plus web portal with rules
engine for escalation, automatic creation of support issue from incoming emails
plus many other features. Reasonably priced (not free).
Regards,
Steven Parish
-Original Message-
From:
http://www.zendesk.com/
i have used and liked
On 24/01/2011 2:11 PM, Hemal Modi wrote:
Hi,
I am currently looking for a good ticketing system for IT helpdesk support. Is
there something you are impressed with which is cost-effective as well easy to
manage?
Thanks,
Hemal
--
Wallace
If a Java app doesn't scare you off, have a look at
JIRAhttp://www.atlassian.com/jira.
disclaimer: I work for Atlassian. :-)
On Mon, Jan 24, 2011 at 5:11 PM, Hemal Modi he...@lawcentral.com.au wrote:
Hi,
I am currently looking for a good ticketing system for IT helpdesk support.
Is there
