[pca] Support Levels

2010-12-20 Thread Martin Paul
known as Basic Solaris Subscription or similar). In the current development release of PCA (20101220-01) I added two things: (1) A new command line option --supplevel, which contacts My Oracle Support and shows the Support Levels of a given MOS Account. Example: $ pca --user u...@domain.org

Re: [pca] pca 20101216-02 reports ERROR 403: Service Error.

2010-12-20 Thread Martin Paul
Mike Brown wrote: The following knowledge article is available with this information - How Patches and Updates Entitlement Works (Doc ID 1269292.1) Thanks Mike, very informative! The method to determine what Support Levels a User has looks a little, uhm, rough :-) Hopefully this is just

Re: [pca] Support Levels

2010-12-20 Thread Jeff Earickson
available for customers with a Premier Support for Operating Systems (Support Level Operating System, formerly known as Basic Solaris Subscription or similar). In the current development release of PCA (20101220-01) I added two things: (1) A new command line option --supplevel, which contacts My

Re: [pca] Support Levels

2010-12-20 Thread Dennis Clarke
Martin, Thanks for adding this feature, I just tried it (after fiddling with my firewall, this feature requires http/https access to support.oracle.com and login.oracle.com). The information I got meshes with my idea of the support that I am paying for. While I have seen a lot of

Re: [pca] Support Levels

2010-12-20 Thread Martin Paul
Jeff, Thanks for adding this feature, I just tried it (after fiddling with my firewall, this feature requires http/https access to support.oracle.com and login.oracle.com). Good point. I've now added a sentence about firewall configuration to the installation instructions on the PCA site.

Re: [pca] Support Levels

2010-12-20 Thread Rajiv Gunja
Subscription or similar). In the current development release of PCA (20101220-01) I added two things: (1) A new command line option --supplevel, which contacts My Oracle Support and shows the Support Levels of a given MOS Account. Example: $ pca --user u...@domain.org --passwd secret

[pca] well .. now I see the issue

2010-12-20 Thread Dennis Clarke
# ./pca --user dcla...@blastwave.org --passwd --supplevel Determining MOS Support Levels In spite of having a paid support contract .. I seem to have no MOS level support at all. Must look into that. -- Dennis

Re: [pca] pca 20101216-02 reports ERROR 403: Service Error.

2010-12-20 Thread Mike Brown
We have requested this feature. I don't have a date for it yet. Martin Paul said the following on 12/20/2010 2:54 AM: Mike Brown wrote: The following knowledge article is available with this information - How Patches and Updates