[pca] Download server issue fixed

2010-12-14 Thread amy.rich
This appeared to work for a period last night, but I'm having issues getting patches again this morning. Again it appears to be an entitlement issue.

[pca] Download server issue fixed

2010-12-13 Thread Mike Brown
Please note there was an issue with the new download server this morning where correctly entitled downloads were being incorrectly rejected. Apologies for any inconvenience. Please retry any failed downloads that you believe should have worked. Thanks Mike

Re: [pca] Download server issue fixed

2010-12-13 Thread Diana Orrick
Hello Mike, I'm still having issues, getting ERROR: 403: Service Error on a simple download attempt using PCA for patch 119254 When I look at settings manage users the display appears to have myself, orr...@fsu.edu and my cohort tkitter...@fsu.edu associated with an expired Support Identifier

Re: [pca] Download server issue fixed

2010-12-13 Thread Diana Orrick
Apologies, meant for this to go to Mike... On 12/13/2010 2:25 PM, Diana Orrick wrote: Hello Mike, I'm still having issues, getting ERROR: 403: Service Error on a simple download attempt using PCA for patch 119254 When I look at settings manage users the display appears to have myself,

Re: [pca] Download server issue fixed

2010-12-13 Thread Glen Gunselman
Mike, I am still getting: Failed (Error 403: You are not entitled to retrieve this content.) for many patches. Glen GunselmanSystems Software SpecialistTCSEmporia State University Mike Brown michael.c.br...@oracle.com 12/13/2010 12:55 PM Please note there was an issue with the

Re: [pca] Download server issue fixed

2010-12-13 Thread Nishimura, Scott L (IT Solutions)
...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Mike Brown Sent: Monday, December 13, 2010 10:56 AM To: pca@lists.univie.ac.at Subject: EXTERNAL:[pca] Download server issue fixed Please note there was an issue with the new download server this morning where correctly entitled downloads

Re: [pca] Download server issue fixed

2010-12-13 Thread Nishimura, Scott L (IT Solutions)
Of Nishimura, Scott L (IT Solutions) Sent: Monday, December 13, 2010 12:09 PM To: PCA (Patch Check Advanced) Discussion Subject: EXTERNAL:Re: [pca] Download server issue fixed pca was able to download 2 of 26 patches: 119254-78 and 12-08. The rest say patch not found [see program feedback

Re: [pca] Download server issue fixed

2010-12-13 Thread Mike Brown
Michele Thanks for the feedback.  I have passed this on to the engineering team to investigate. Mike Michele Vecchiato said the following on 12/13/2010 12:26 PM: Il giorno lun, 13/12/2010 alle 10.55 -0800, Mike Brown ha scritto:

Re: [pca] Download server issue fixed

2010-12-13 Thread Martin Paul
Nishimura, Scott L (IT Solutions) wrote: Interestingly, I can download the readme of a patch but not the patch itself. For example, 146283-01. As someone mentioned earlier, one difference between success and failure was whether the query got redirected to akamai but perhaps that is a symptom