Basic troubleshooting of the network layer seems to be in order.
Can she ping the WAP? Can she ping the ISP? Can she ping google? Is her
DNS working?
On Tue, Sep 18, 2012 at 2:17 PM, j...@actionline.com wrote:
On my wife's win-xp computer, we have a good wireless internet connection
to our
Can you ping?
On Sep 18, 2012 2:17 PM, j...@actionline.com wrote:
On my wife's win-xp computer, we have a good wireless internet connection
to our in-home wireless network, but she can no longer connect to any
internet website. It was working fine until a recent reboot, but no
longer works.
Do this to see if it has an ip address that isn't the Microsoft equivalent
to 127.0.0.1 (169.254.x.x)
start - run -cmd
ipconfig
On Tue, Sep 18, 2012 at 2:25 PM, Stephen cryptwo...@gmail.com wrote:
Can you ping?
On Sep 18, 2012 2:17 PM, j...@actionline.com wrote:
On my wife's win-xp
Basic troubleshooting of the network layer seems to be in order.
Can she ping the WAP? Can she ping the ISP? Can she ping google?
Is her DNS working?
Please excuse my lack of knowledge, but I don't know how to check
some of these things.
- ping google.com gives no response.
- I don't know
Do this to see if it has an ip address that isn't the Microsoft equivalent
to 127.0.0.1 (169.254.x.x)
start - run -cmd
ipconfig
ipconfig from the command line shows no ip address.
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On Tue, Sep 18, 2012 at 2:17 PM, Joe wrote:
we have a good connection to our in-home wireless network, but she
can no longer connect to any internet website. It was working
fine until a recent reboot
From: James Mcphee jmc...@gmail.com
Can she ping the WAP? Can she ping the ISP? Can she
Do this to see if it has an ip address that isn't the Microsoft equivalent
to 127.0.0.1 (169.254.x.x)
start - run -cmd
ipconfig
correction:
Windows IP Configuration ... is blank
Media State ... shows Disconnected
DNS Suffix : is blank
IP Address 169.254.201.139
Media state disconnected means something is unplugged AKA link state is down.
On Tue, Sep 18, 2012 at 2:51 PM, j...@actionline.com wrote:
Do this to see if it has an ip address that isn't the Microsoft equivalent
to 127.0.0.1 (169.254.x.x)
start - run -cmd
ipconfig
correction:
Windows IP
Many laptops have a hardware switch that turns off the wireless device;
ensure that it is turned on.
On Tue, Sep 18, 2012 at 2:56 PM, Stephen cryptwo...@gmail.com wrote:
Media state disconnected means something is unplugged AKA link state is
down.
On Tue, Sep 18, 2012 at 2:51 PM,
169 autoconfigure addresses occur when you have link, set for dhcp, and
no dhcp response with an address. It gives the interface something to
satiate netlink. This usually means wireless security isn't working, or
at least the router doesn't think you are.
Make sure it *is* connecting to
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