Re(2): Database Rebuild FAILED

2006-01-25 Thread Marlyse Comte
>This leads me to believe that perhaps the root of this could be a >single bad email. I agree strongly with this assumption. The only time I've ever had a problem with PM was when I had 1 "bad" HTML message and I could no longer index and PM would constantly crash and I was not able to rebuild

Re: Database Rebuild FAILED

2006-01-25 Thread Mikael Byström
Amnon Yaish said: >I told you I checked the fonts and found them sound. PowerMail uses the >default system fonts for chinese, and I checked the same fonts are also >used by other programs. This is no proof they are sound. How are you checking it? What do you know about font corruption? A more

Re: Database Rebuild FAILED

2006-01-25 Thread Mikael Byström
Amnon Yaish said: >Mikael Byström wrote: >> What's your excuse for not having backed up your DB? > >And may I ask what's your excuse for being so agressive? That I question what you say is not aggressive. I'm merely disagreeing with parts of your message. I am sorry you have problems with your DB

Re: Database Rebuild FAILED

2006-01-25 Thread Matthias Schmidt
did you really check every font ? If so, how ? Is there a slight possibility that there are old fonts installed ? There are so many possibilities, but a damaged font is always a very good candidate for bad surprises. And if the crash report says, the font is causing the crash, well, I guess Apple

Re: Database Rebuild FAILED

2006-01-25 Thread Robert Snyder
On Jan 23, 2006, at 5:02 PM, Andy Fragen wrote: > Agreed. But my experience differs. I've never had an unfixable db > error > with PM and I've been using it since v3 Andy, I also have had PM since v.3 and until Sunday had not encountered a problem that PM could not recover. An interesting

Re: Database Rebuild FAILED

2006-01-25 Thread Amnon Yaish
I'm sorry Jérome, you're not being candid. A corrupt font in my system is not the only possibility; PowerMail's inability to properly implement the fallback mechanism in case of missing Unicode characters is much more likely. I told you I checked the fonts and found them sound. PowerMail uses

Re: Database Rebuild FAILED

2006-01-25 Thread PowerMail Engineering
Amnon Yaish wrote: >I also know precisely what - in my case at least - hangs PM : it cannot >properly deal with certain chinese Unicode ranges, and the fallback >mechanism for unfound characters seems badly implemented. I have >definitely tested this, and also checked that other software (includi

Re: Database Rebuild FAILED

2006-01-24 Thread Amnon Yaish
Mikael Byström wrote: > What's your excuse for not having backed up your DB? And may I ask what's your excuse for being so agressive? I *did* backup my DB. I did not say PM was expensive. However it is a paying client in a world of many good free ones, so I think I'm entitled at least to relia

Re: Database Rebuild FAILED

2006-01-24 Thread Mikael Byström
Amnon Yaish said: >The situation described by Robert (and which I experimented all too >often) should'nt ever happen, and if it happens, the tool to *try* and >retrieve some of the messages in the corrupt database should be included >in the package we are paying for, not paid (rather expensive

Re: Database Rebuild FAILED

2006-01-24 Thread Andy Fragen
Agreed. But my experience differs. I've never had an unfixable db error with PM and I've been using it since v3 -- Andy Fragen On Mon, Jan 23, 2006, Amnon Yaish said: >The situation described by Robert (and which I experimented all too >often) should'nt ever happen, and if it happens, the tool

Re: Database Rebuild FAILED

2006-01-24 Thread Amnon Yaish
The situation described by Robert (and which I experimented all too often) should'nt ever happen, and if it happens, the tool to *try* and retrieve some of the messages in the corrupt database should be included in the package we are paying for, not paid (rather expensive) to a third party dev

Re: Database Rebuild FAILED

2006-01-24 Thread Jean-Michel Therond
Le 23 janv. 06 à 19:41, Robert Snyder a écrit : > Hi, > > My database was nearing 2GB, so I tried to compress it, but that > tailed with a database error. So I tried to perform a low level > database rebuild, but that failed. HELP. This has all of my > important data in it--licenses, seria

Re: Database Rebuild FAILED

2006-01-24 Thread Robert Snyder
Thanks. That was what I did first that got me to the first Database Error. That was when I moved on to performing a low level database rebuild, which took about 12 hours, and that ended with a Database Error. So right now I am totally hosed. Robert On Jan 23, 2006, at 1:55 PM, Andy Fragen

Re: Database Rebuild FAILED

2006-01-24 Thread Amnon Yaish
You should probably trash your Message Database or the whole PowerMail files and launch PM again from a backup (you have a recent one don't you?). I have experienced the same unrecoverable crashes with PM recently (I don't know if it is since upgrading to 5.2.2 or since upgrading to OSX 10.4.3

Re: Database Rebuild FAILED

2006-01-24 Thread Andy Fragen
Launch PM with the Opt-Cmd keys pressed. You'll see a bunch of options, selecting the first 4 usually does the trick. -- Andy Fragen On Mon, Jan 23, 2006, Robert Snyder said: >Hi, > >My database was nearing 2GB, so I tried to compress it, but that >tailed with a database error. So I tried to

Database Rebuild FAILED

2006-01-24 Thread Robert Snyder
Hi, My database was nearing 2GB, so I tried to compress it, but that tailed with a database error. So I tried to perform a low level database rebuild, but that failed. HELP. This has all of my important data in it--licenses, serial numbers, job histories, etc. Is there any way to extract d