I've never had a problem with the site. I think the need to cancel a
subscription complicates the matter and I think I've heard that the
cancellation process isn't accessible. At any rate, yep, Sweetwater can handle
that problem.
Slau
> On Dec 1, 2020, at 8:40 PM, Steve Matzura wrote:
>
> Ya
hmmm, I did not even need to enter a renewal code, maybe because its
the same computer as last year.
On Tue, 01 Dec 2020 20:40:59 -0500,
Steve Matzura wrote:
>
> Ya know, I kinda thought so. I have all the codes and ID's
> they'll need right handy, so I'll do it in the a.m. Thanks for
> confirmin
Ya know, I kinda thought so. I have all the codes and ID's they'll need
right handy, so I'll do it in the a.m. Thanks for confirming yet again
how crummily inaccessible that site is for doing things one really needs
to do. They're great on selling and delivering the product, but their
aftercare
Steve,
You do actually need to enter the renewal code on the Avid site. Best thing to
do, since you purchased from Sweetwater, is to have them TeamViewer into your
system and get it done efficiently.
HTH,
Slau
> On Dec 1, 2020, at 10:47 AM, Steve Matzura wrote:
>
> I know this is an Avid pro
I know this is an Avid problem and question, but I can't find where to
go or what to do on the Avid site to solve the following.
I bought an annual renewal package from Sweetwater at a discount. The
email I got said that activation codes for renewals don't need to be
entered on the Avid Websi
