Re: trouble activating my pt11 upgrade

2014-01-03 Thread Nick Gawronski
Hi, I emailed ilok support and received a message that they are aware of this issue and are working on this. I would however suggest those of us who have not emailed them to do so and to include both the windows accessibility site http://www.microsoft.com/enable and the Apple accessibility sit

Re: trouble activating my pt11 upgrade

2014-01-03 Thread Gordon Kent
There is virtually no access to the ilok manager on the mac. If you have a windows machine and have installed iLok on it, you can with a bit of effort and tenacity, get your registration done yourself, but it is very difficult to tell whether you have properly transfered your key to the iLok.

Re: trouble activating my pt11 upgrade

2014-01-03 Thread Nick Gawronski
Hi, I would call Avid support and have them remote into your system to fix the issue to get it activated. The more we explain these issues to them the more they will help get everything accessible even if they don't write this software. Nick Gawronski On 1/3/2014 4:16 AM, chadbaker2 wrote: hi

Re: trouble activating my pt11 upgrade

2014-01-03 Thread CHUCK REICHEL
;> Sent: Friday, January 03, 2014 1:27 AM >> Subject: Re: trouble activating my pt11 upgrade >> >> thanks i hope i get sighted help its chard to find i don’t know why they >> switched the web version was fine >> On Jan 3, 2014, at 5:28 AM, Poppa Bear wrote: >&g

Re: trouble activating my pt11 upgrade

2014-01-03 Thread Poppa Bear
nuary 03, 2014 1:31 AM Subject: Re: trouble activating my pt11 upgrade i wonder to i just purchased it from sweet water how will it work you sign in and your licenses show up its new to me i was use to the web version thanks On Jan 3, 2014, at 5:32 AM, Poppa Bear wrote: I wonder i

Re: trouble activating my pt11 upgrade

2014-01-03 Thread chad baker
d help from somebody else using a mack. > - Original Message - > From: chad baker > To: ptaccess@googlegroups.com > Sent: Friday, January 03, 2014 1:27 AM > Subject: Re: trouble activating my pt11 upgrade > > thanks i hope i get sighted help its chard to find i don’t kn

Re: trouble activating my pt11 upgrade

2014-01-03 Thread Poppa Bear
. - Original Message - From: chadbaker2 To: ptaccess@googlegroups.com Sent: Friday, January 03, 2014 1:16 AM Subject: trouble activating my pt11 upgrade hi i just upgraded my protools 10 to 11 and can't access the ilok manager its not accessible and i&#

Re: trouble activating my pt11 upgrade

2014-01-03 Thread chad baker
--- Original Message - > From: chadbaker2 > To: ptaccess@googlegroups.com > Sent: Friday, January 03, 2014 1:16 AM > Subject: trouble activating my pt11 upgrade > > hi i just upgraded my protools 10 to 11 and can't access the ilok manager its > not accessible and i&#x

Re: trouble activating my pt11 upgrade

2014-01-03 Thread Poppa Bear
People have been talking about it on the list, and you will need some sighted help. Sorry, hope it works out some how. - Original Message - From: chadbaker2 To: ptaccess@googlegroups.com Sent: Friday, January 03, 2014 1:16 AM Subject: trouble activating my pt11 upgrade

trouble activating my pt11 upgrade

2014-01-03 Thread chadbaker2
hi i just upgraded my protools 10 to 11 and can't access the ilok manager its not accessible and i'm in a tough spot i have no sighted help at all not sure why they switched to to a app now -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" g