Re: [RE-wrenches] What would you do/say?

2021-02-25 Thread Dave Angelini Offgrid Solar
Hmm, I thought I deleted the large pix file. Dave Angelini Offgrid Solar "we go where powerlines don't" http://members.sti.net/offgridsolar/ [1] e-mail offgridso...@sti.net [2] text 209 813 0060 On Thu, 25 Feb 2021 15:48:47 -0500, Ray wrote: This is why I have folks send me pics first,

Re: [RE-wrenches] What would you do/say?

2021-02-25 Thread Dave Angelini Offgrid Solar
Definitely have done some customer firing. My off time is extremely valuable to me at this stage of life. If they can't follow the instructions, it is in the contract and we part ways. The same with manufacturers, If they can't get me product that lasts and has built-in quality I do not want t

Re: [RE-wrenches] What would you do/say?

2021-02-25 Thread Kirk Herander, VSE
And did you ever walk away from from a longstanding PITA? I call it "firing" a customer. You took them on years ago 'cause maybe you needed the work, or just felt sorry for them. But have been nothing but a pain for all the reasons you mentioned. And they get upset when you finally tell them, ni

Re: [RE-wrenches] grid-tie solar behind a generator

2021-02-25 Thread MDElectricSolar
The Generac solution has worked well for me. Michael D Nelson MD Electric & Solar, Inc. 707-684-0064 mobile 707-884-1862 office www.mdelectricsolar.com www.facebook.com/mdelectricandsolar > On Feb 25, 2021, at 5:40 AM, Nik Ponzio, Building Energy > wrote: > >  > We are installing 25kW of PV

Re: [RE-wrenches] What would you do/say?

2021-02-25 Thread Dana Orzel
Succinctly put & thank you! Add to that "I did it myself what do you think?" Learning to walk away is probably one of the hardest lessons in the solar business I have had to learn (years ago). I just had a request to add batteries to a11 KW Solar Edge system that was according to the phone cal

[RE-wrenches] grid-tie solar behind a generator

2021-02-25 Thread Nik Ponzio, Building Energy
We are installing 25kW of PV on a service with an existing backup generator (Eaton 30KW) and auto transfer switch. Because of the remote location of the generator and transfer switch, we can not easily connect on the grid-side of the transfer switch as we usually do (without cutting a very long tre