Re: [RE-wrenches] SUNPOWER Costumer Service

2022-09-12 Thread Marco Mangelsdorf via RE-wrenches
Over the past year there's been a dramatic changing of the guard at SunPower. Pretty much all the top people have left, from the CEO on down. And they've made interesting choices, including to completely exit the DC mods business selling only their AC Equinox products. The SunPower of old is no

[RE-wrenches] SUNPOWER Costumer Service

2022-09-12 Thread Solar Energy Solutions via RE-wrenches
Dear all those who know more than I, For 15 years I have been bragging about the GREAT SunPower customer service.  What has changed?  I have spent hours on the phone, often times being disconnected or left to perish on hold.  I don't seem to be able to get decent tech support or data recovery.