Ruslan Zakirov wrote:
3.6.0pre1 should fix this I think. Check it and report back.
Ruslan,
I just removed the corresponding entries in the table Attributes and
things are all right.
But I wonder if this is safe enough to solve this issue temporarily?
I will try rt-3.6.0-pre1.
Thanks.
O
Did you change mysql config or update server?
On 4/14/06, Chaim Rieger <[EMAIL PROTECTED]> wrote:
> #1016 - Can't open file: 'ACL.ibd' (errno: 1)
>
> where did this file go,
>
> and how can i recover.
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On 4/13/06, Jim Denisco <[EMAIL PROTECTED]> wrote:
>
>
>
> Hi all,
>
>
>
> I have an issue that I'm having a problem with and was hoping someone here
> could help.
>
>
>
> We are running rt 3.4.5 and every time a ticket is marked resolved a comment
> email gets s
On Thu, Apr 13, 2006 at 06:39:15PM -0400, Jesse Vincent wrote:
> It's more likely an issue with the cookie RT is sending and your
> browser, but the sessions table is safe to delete everything from. the
> only consequence is that all currently logged in users will be logged
> out.
You're right, it
Hi Eric,
[EMAIL PROTECTED] wrote:
Have a look at http://wiki.bestpractical.com/index.cgi?LdapSummary. I
just recently got my RT authenticating against an Active Directory
server (Bill-of-Borg's modified LDAP).
Yup. This is where I've got most of my information from. Still having
trouble get
seems that all my ibd files are gone, i believe that this has to do
with LOCK/UNLOCK TABLES
can somebody shed some more light. at this point i cant even do a
dump, otherwise i would and reimport
Begin forwarded message:
rt3.ACL
error: Can't open file: 'ACL.ibd' (errno: 1)
rt3.Attachmen
"Ruslan Zakirov" <[EMAIL PROTECTED]> writes:
> I think this was changed in some early releases of the RT 3.0, but
> this was never add to the upgrade scripts or may be there were no such
> scripts that time.
>
> http://www.gossamer-threads.com/lists/rt/commit/32003 looks as related.
>
> Ted, you c
Greg:
Have a look at http://wiki.bestpractical.com/index.cgi?LdapSummary.
I just recently got my RT authenticating against an Active Directory
server (Bill-of-Borg's modified LDAP).
I used the Mosemann package with the
RT_SiteConfig.pm settings modified a bit with the settings given in the
Mehl
On Thu, Apr 13, 2006 at 06:36:50PM -0400, Covington, Chris wrote:
> I'm guessing that RT isn't storing the sessions properly. Is there a way I
> can rebuild the sessions table (MySQL 4.1.14) w/o losing data?
It's more likely an issue with the cookie RT is sending and your
browser, but the ses
I'm guessing that RT isn't storing the sessions properly. Is there a way I can
rebuild the sessions table (MySQL 4.1.14) w/o losing data?
Thanks
---
Chris Covington
IT
Plus One Health Management
75 Maiden Lane Suite 801
NY, NY 10038
646-312-6269
http://www.plusoneactive.com
#1016 - Can't open file: 'ACL.ibd' (errno: 1)
where did this file go,
and how can i recover.
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Dis
Hi All,
I guess this message is really for the RT developers. Will RT ever work
with LDAP "out of the box"? Meaning, will it look up user info from
LDAP and authenticate to LDAP.
After spending a couple of weeks so far unsuccessfully trying to get RT
to authenticate and create users from L
On Thu, Apr 13, 2006 at 11:45:27AM -0400, Covington, Chris wrote:
> Hi all,
>
> For some reason it seems our Request Tracker keeps insisting on logging
> users in over and over again, say each time you click on a ticket or a
> queue. This is RT 3.4.5 w/MySQL 4.1.14 and perl 5.8.7.
> RT is called
My users selfservice only allows them to change their
password, is it possible to allow them to change more details?
--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.1.385 / Virus Database: 268.4.1/310 - Release Date: 12/04/2006
_
I was trying to edit a saved search's display characteristics in RT
3.6 today and there was no way to insert a blank column. If you look
at the default view for queues it shows a second line for each ticket
with the requester and a few other fields, and pushed the requester
over from the ID
Hi all,
I have an issue that I’m having a problem with and was
hoping someone here could help.
We are running rt 3.4.5 and every time a ticket is marked
resolved a comment email gets sent out with the comment and a resolve ticket
gets sent with
Your request on ticket
[helpdesk
> I'm trying to do a search in the Query Builder interface for tickets
> with null Told (Last Contacted) date - I can't figure out how to do
> it. Does anyone know how?
Here's what I suggest, since this seems to be a problem with RT not
knowing how to query for null dates.
1. mysql> alter table
Kelly,I know this isn't the answer to your question, but after trying what your doing, we found that just creating Custom Fields in RT, we pulled off a better integrated solution. We just wrote a few dandy scripts to pull the data out of bugzilla and hurl it into RT, including setting the custom fi
We’re considering using RT for our developers for day
to day task management. Our defect database would stay in bugzilla, so I’m
looking for a way to integrate the two. I know that I can put links on RT
tickets to link them to bugzilla tickets, but I’m hoping there’s
some higher degree of
Hi all,
For some reason it seems our Request Tracker keeps insisting on logging
users in over and over again, say each time you click on a ticket or a
queue. This is RT 3.4.5 w/MySQL 4.1.14 and perl 5.8.7.
RT is called with fastcgi and Apache 2.0.54.
I've tried restarting MySQL and Apache to no
Hello,
i am trying to search for all tickets created on a specific date.
In the query builder i only added the criteria "Created = '2006-04-13'"
Somehow get all tickets listed which were created the day before. By
entering the date of the next day, i get the results from today.
The date in the
That seems to have done it... I'd restarted the server but not cleared the
cache (doh!)
Thanks Ruslan.
Steve
-Original Message-
From: Ruslan Zakirov [mailto:[EMAIL PROTECTED]
Sent: Thursday,13 April 2006 14:14
To: Steven Platt
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users]
3.6.0pre1 should fix this I think. Check it and report back.
On 4/13/06, Rangarajan Radhakrishnan <[EMAIL PROTECTED]> wrote:
>
>
> Yu Suyuan wrote:
>
> > Yu Suyuan wrote:
> >
> >> Hello all,
> >>
> >> If I set Preference -> Search options -> Order by to 'id' and 'Desc'
> >> then save, it comes ba
Have you deleted mason cache and restarted server?
On 4/13/06, Steven Platt <[EMAIL PROTECTED]> wrote:
>
>
>
> Hi,
>
>
>
> I'm trying to include stalled tickets in the Quick Search on RT at a Glance.
>
>
>
> I've followed the advice from the mailing list archives (
> http://www.gossamer-threads.co
Yu Suyuan wrote:
Yu Suyuan wrote:
Hello all,
If I set Preference -> Search options -> Order by to 'id' and 'Desc'
then save, it comes back 'AdminCc.EmailAddress' and 'Asc'
Who can tell me what is wrong?
RT v3.5.7
Above also happened when editing RT at a glance, my operation is 'RT
at
Hi,
I'm trying to include stalled tickets in the Quick
Search on RT at a Glance.
I've followed the advice from the mailing list
archives ( http://www.gossamer-threads.com/lists/engine?list=rt&do=search_results&search_forum=forum_3&search_string=quick+search&search_type=AND
) and cop
Yu Suyuan wrote:
Hello all,
If I set Preference -> Search options -> Order by to 'id' and 'Desc'
then save, it comes back 'AdminCc.EmailAddress' and 'Asc'
Who can tell me what is wrong?
RT v3.5.7
Above also happened when editing RT at a glance, my operation is 'RT at
a glance->10 highest
Ok, nevermind that last part. I figured it out. However, now I have
another question. On pages with forms, such as the Edit Query page,
there is a section that has the Reset, Submit, Add and Search, etc
buttons. This is colored the default blue color (#006699). I've added
a background setting
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