[rt-users] Change duedate/priorities from Reply screen

Hi, I would love to be able to change the current priority and duedate from the reply, comment etc. screens. I am sure this can be done with Overlays/Callbacks but I am not sure how and what to call. Surely someone already has done this one way or the other. Any help is greatly appreciated!

Re: [rt-users] Any resolution on apache2/mod_perl2 Out of Memory! error on GenToo?

Did anyone get anywhere with this? Think I have the same problem. On Thursday 20 April 2006 14:48, [EMAIL PROTECTED] wrote: Please accept my apologies if this particular dead horse has been sufficiently beaten, but I'm new to this list and I've already searched through Google as well as the

Re: [rt-users] custom fields on templates

At Thursday 6/8/2006 07:15 PM, you wrote: Is there a way to see all of the values stored in $Ticket just for debugging purposes from the template ? I am having problems calling CustomField values into the template. I am including this in my templates

Re: [rt-users] 3.6.x: http/https with the same RT instance?

At Friday 6/9/2006 08:04 PM, Ole Craig wrote: Is it possible to provide http and https access to the same RT instance without running completely separate configuration trees and mason caches? I have a setup now where the only difference between the http instance and the https instance is that

[rt-users] RTx Statistics Segmentation Faul

Im getting a child pid exit signal Segmentation fault (11) in our Apache error_log whenever we try to view a graph with RTx::Statistics. Did troubleshooting to rule out GD::Graph and GD overall. The samples for GD::Graph work and Im only getting the Segmentation fault when I try to

RE: [rt-users] RTx Statistics Segmentation Faul

What version of RT? Do you get any sort of information about whats actually faulting? Httpd? Gd, etc..? -- Kelly F. Hickel Senior Software Architect MQSoftware, Inc 952.345.8677 [EMAIL PROTECTED] From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Speicher,

Re: [rt-users] Persistent Sessions

At Monday 6/12/2006 11:46 AM, Stefan Lesicnik wrote: Hi Guys, I hope someone can help me. I have two computers both running Gentoo Linux, PHP 5.1.2 / 5.1.4, perl 5.8.8, perl fcgi 0.67 and RT 3.4.5. The one machine is using perl, the other using fastcgi. I am experiencing pretty much the same

[rt-users] help with RT3 install on apache2

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hello, I'm have installed Apache/2.0.58 (Unix) mod_ssl/2.0.58 OpenSSL/0.9.8a PHP/4.4.2 mod_fastcgi/2.4.2 mod_perl/2.0.2 Perl/v5.8.7 with Mysql on a solaris 10 server in an effort to try to get RT3 running. However when i try to access the RT3 site

RE: [rt-users] scrip order

sorry for the many emails.. i have followed the steps from http://www.gossamer-threads.com/lists/rt/users/45172?search_string=scrip%20order;#45172 and set the extraction scrip as user defined do something in transaction batch mode using the if ($self-TransactionObj-Type eq 'Create') {

[rt-users] RT CLI comment problem

We're working on a transition from a system running RT 3.0.12 to 3.4.5 and I've run into a problem using the RT CLI - which is important to me because I've built a bunch of automation on top of the RT CLI commands. As far as I've tested, all the existing CLI functionality exists ... *EXCEPT*

[rt-users] rt as secondary website

I have a server that I would like to get rt running on but I've come to a couple of problems that I can't resolve myself. The machine is CentOS 4.3 and I've followed the install guide for RHEL4 and have everything installed and ready except I can't figure out how to get to the web interface. I

Re: [rt-users] RT CLI comment problem

On Mon, Jun 12, 2006 at 01:58:28PM -0500, Joel Peter Anderson wrote: We're working on a transition from a system running RT 3.0.12 to 3.4.5 and I've run into a problem using the RT CLI - which is important to me because I've built a bunch of automation on top of the RT CLI commands. As

[rt-users] Adding new system rights

Hi all, I'm trying to add a new right as documented in Chapter 10 of RT Essentials. We're running v3.4.5. So far I've added a lib/RT/Queue_Local.pm that looks like this: package RT::Queue; use strict; no warnings qw(redefine); $RIGHTS = { SeeOnDashboard = bentlema is

[rt-users] Rt3.012 help

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Ive been given the task of migrating our ticketing system RT 3.0.12 running on solaris 9 w/ Apache/1.3.31 (Unix) PHP/4.3.9 mod_fastcgi/2.4.2 mod_ssl/2.8.19 OpenSSL/0.9.7d mysql On the new server solaris 10 I already have Apache/2.0.58 (Unix)

Re: [rt-users] The fsck.com-rt- URI scheme

What is this URI used for in RT? How does RT use it? Philip Kime wrote: I was more wondering how hard it would be to just default them to an rt scheme since it would seem to make more sense for people who have nothing to do with the fsck.com domain. Even RT has nothing to do with the fsck.com

RE: [rt-users] The fsck.com-rt- URI scheme

Well I think it's supposed to allow you to have custom URI schemes so that you could, for example, have custom resolver code for a certain scheme that might even pull in data from external sources or do special things to certain Tickets etc. the default scheme for tickets results in URIs like this

RE: [rt-users] rt as secondary website

I hope this makes enough sense to be understandable. I'm sure there's a Mmm... sort of. way to do it. I'm just not versed with apache and WWW enough to know how to proceed. sounds like an apache thing, not an RT thing. I'd start with apache and virtual host configurations. Good

RE: [rt-users] RE: custom field condition

Todd, Cool!, and gotcha. Thanks for the quick reply, Dude. (you know, I'm working in California.) -Bill -Original Message- From: Todd Chapman [mailto:[EMAIL PROTECTED] Sent: Monday, June 12, 2006 8:01 PM To: Bill Chever Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RE: