Hello everybody,
I have a strange problem with our RT 3.4. I have two queues with same
rights for groups and with same Custom Fields assigned. One custom field
has problems when I move ticket from one queue to another. I cannot set
it anymore. When I change its value its is immediately deleted
I recently installed rt3.6 on freeBSD 6.0 from ports collection.
Everything seems to work fine but on clicking on Update Ticket when
reply it I keep getting the error
Not Found
The requested URL /rt/rtTicket/Display.html was not found on this
server.
/rt is my alias in my apache webserver.
RT 3.4.2 On Fedora Core 3Recently I have noticed that there are about 12 to 15 mysql processes running on my RT server. Is there a way to limit these processes? I have limited my httpd to 4 processes but I do not know how to limit the mysqld processes? All of the mysqld process are using
4.5% of
On 8/30/06, Justin Lim [EMAIL PROTECTED] wrote:
Whenever I have mail attachments its breaking the extractcustomfields. When
I submit the same email without the attachments it looks like the
extractcustomfields is working fine.
Any suggestions ?
Most probably this extension has problems with
I restored a 3.4.3 mysql db into 3.6.0. I am
receiving the line 76 error that has already been
reported. When I run the upgrade command:
/opt/rt3/sbin/rt-setup-database --action schema \
--datadir \
/usr/src/build/rt-3.6.0/etc/upgrade/3.5.1
I receive the following error:
DBI
On Thu, Aug 31, 2006 at 07:30:13AM -0700, Shannon Adams wrote:
I restored a 3.4.3 mysql db into 3.6.0. I am
receiving the line 76 error that has already been
reported. When I run the upgrade command:
/opt/rt3/sbin/rt-setup-database --action schema \
--datadir \
On Thu, Aug 31, 2006 at 09:52:15AM -0400, Hornet wrote:
Hello,
I added a CF that holds ticket closure codes. My question is, how do I
make it mandatory to select a code before the status is changed to
close and make it so no matter how you close the ticket (jumbo, batch,
single), it must be
I have been using RT for a bit now; however, I am just now entering the
wonderful world of custom scrips. It seems there is a lot of information out
there as far as brief comments etc... ;however, I have not been able to find
an example or a document that will assist me in creating my custom
Hello,
--Am 31. August 2006 18:21:18 +0400 schrieb Ruslan Zakirov
[EMAIL PROTECTED]:
Most probably this extension has problems with selecting a text part
in a multipart email (message with attachments).
ECFV does its best, by using TransactionObj-ContentObj from the RT-API,
which RT uses
Is there any way to pass in a new line character via the CLI? I'm trying
to put one in the text field with 'create' and straight in with a 'comment'.
An actual return confuses the shell, and everything else I tried is
translated literally. \n and br / both just showed up that way in the
Has anyone run into a problem where you have a ticket that has
been assigned to a queue (Queue A) and then given
To an owner who belongs to that group/queue. After
some time, the ticket is then moved to a different queue (Queue B)
But for some reason the owner is the same person from the
Hi Jim,
We recently had an application that required us to import data containing
newlines into our RT instance via the command-line tool. We found that the text
field of the 'create' option does not accept newlines, however adding an actual
newline character to a 'comment' does:
[EMAIL
Is there any way to pass in a new line character via the CLI? [...]
An actual return confuses the shell,
This is a shell problem, then, and should be addressed as such. Every
shell I've used has a way to get a newline into a command argument -
though it's not always easy to find. Which
Trying to resolve 3.6.1 dependencies on Fedora Core 4.
I am down to this one. I cannot seem to find it with
yum or cpan. I can only find an rpm for fc5. Has
anyone had luck with this one on FC4?
Thanks,
Shannon
__
Do You Yahoo!?
Tired of
On Thu, Aug 31, 2006 at 09:26:48PM -0700, Shannon Adams wrote:
Trying to resolve 3.6.1 dependencies on Fedora Core 4.
I am down to this one. I cannot seem to find it with
yum or cpan. I can only find an rpm for fc5. Has
anyone had luck with this one on FC4?
You won't need it unless
I'm creating a dashboard of saved searches for my boss and the rest of
the company's executive team in our 3.6.0 installation. I started with
some already-saved searches which I can use to get at the info I need,
but wanted to add particular fields in particular places in the search
results
16 matches
Mail list logo