I am trying to upgrade RTFM 2.0.4 to 2.1.40. My RT
version is 3.6.1
But when I am running perl -I/opt/rt3/lib
sbin/migrate-2.0-to-2.1 I am getting followinf error.
[crit]: RT::FM::Article::CurrentUserHasRight
Unimplemented in RT::FM::ArticleCollection.
Apparently debug does not do much unless you update or create a ticket.
It is unfortunate that there appears to be no debug capability for accessing
records even though there's lots going on under the hood with rt for that
simple functionality.
For example, nothing shows up in the rt log if
Still need some help from rt-user land. Please :)
Here's the state of affairs for my problem:
- Remote users are having problems with remote access to RT system. Most
accesses stall with only a third of the page loading. From what I can tell,
this happens for all types of accesses, whether its
I am upgrading to rt-3.4.6. I install DBIx-SearchBuilder by rpm:
rpm -Uvh perl-DBIx-SearchBuilder-1.38-3.noarch.rpm
I run:
perl sbin/rt-test-dependencies --with-mysql --with-fastcgi --verbose
and I get:
DBIx::SearchBuilder 1.35...MISSING
DBIx::SearchBuilder version 1.35
Hi Ken,
Thanks so much for the response. Pointing me to the notifications was a
big help. I have the following 10 global scrips. None of them mentions
notifying the Owner role upon ticket creation or ticket
correspondence, only when the owner changes (scrip #2).
So, should I perhaps create two
Hello!
On 11/7/06, Vaidya,Mukul [EMAIL PROTECTED] wrote:
We at New England College are trying to setup RT as our helpdesk ticketing
system and need to get RT up and running pretty soon.
I have followed the LDAP installation instructions found at
http://wiki.bestpractical.com/?LDAP
Log 1
