Re: [rt-users] Shredder API questions

2006-12-30 Thread Mathew Snyder
Mathew Snyder wrote: > I'm rewriting a script that will eliminate all spam users accrued over the > course of a day. Presently, it is using the least efficient way of executing > the wipeout by performing a system call to rtx-shredder. I would prefer to > run > the wipeout by way of the Shredder

RE: [rt-users] RT 3.6.1 stops sending out emails

2006-12-30 Thread Harald Kapper
Date: Wed, 6 Dec 2006 13:38:54 -0600 From: "Les Driggers" <[EMAIL PROTECTED]> Subject: RE: [rt-users] RT 3.6.1 stops sending out emails To: Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset="us-ascii" > > -Original Message- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PR

[rt-users] Limiting ParseNewMessageForTicketCcs

2006-12-30 Thread Richard J Palmer
We use ParseNewMessageForTicketCcs on our system mainly beause a few of our support requests come in with a couple of related cc's in the same company and all is well. However every so often (yesterday was a good nexample ...) We get spam into the system that has over 100 CCs which we obviously d