My apologies if there's a simple answer to this question, but I've been
fighting with it for most of the day now.
I'm running Ubuntu Server 6.06 (in a vmware environment if that makes a
difference) and installed RT 3.4 via apt-get
We did some playing with 3.4 and it's working fine via web
I noticed today that there is RT 3.6.3 listed as an availabe package in YUM.
Has anyone used the RPM package of RT in production? Any issues?
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help:
My system was working fine up until about 6:00 this AM and has been up and
running for about 2 years now. I am seeing the following in my messages log.
Aug 29 10:12:49 bucky RT: DBD::mysql::st execute failed: Duplicate entry '0'
for key 2 at
You won't want to use 3.6.3 anyway. that's a development version of 3.6.4.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Phil wrote:
I noticed today that there is RT 3.6.3 listed as an availabe package in YUM.
Has anyone used the RPM package of RT in production? Any
On Aug 29, 2007, at 10:25 AM, Mathew Snyder wrote:
You won't want to use 3.6.3 anyway. that's a development version
of 3.6.4.
Untrue. An odd middle number (minor version) indicates devel/
production, not the last number (patch level).
PGP.sig
Description: This is a digitally signed
Greetings,
I am a new RT user, evaluating it for use in our scenario, and my questions may
have been answered before, but unfortunately the ht://dig interface and the
wiki doesn't return anything useful. The ht://dig interface doesn't return any
results for me at all.
We want to set up RT to
Our RT installation works fine (upgraded from 3.6.3 to 3.6.4 and using
MySQL). But we just found that if a reply text to a ticket is too long
(more than 60 lines), RT does not seems to be able to refresh the
page. The reply is submitted with the Self Service interface. The web
browser just hang
Ah yes. My bad.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Jesse Vincent wrote:
On Aug 29, 2007, at 10:25 AM, Mathew Snyder wrote:
You won't want to use 3.6.3 anyway. that's a development version of
3.6.4.
Untrue. An odd middle number (minor version)
On Aug 29, 2007, at 12:09 PM, Thierry Thelliez wrote:
Our RT installation works fine (upgraded from 3.6.3 to 3.6.4 and using
MySQL). But we just found that if a reply text to a ticket is too long
(more than 60 lines), RT does not seems to be able to refresh the
page. The reply is submitted
Phil wrote:
I noticed today that there is RT 3.6.3 listed as an availabe package
in YUM.
Has anyone used the RPM package of RT in production? Any issues?
Yes, we're using it - however I recently rolled my own RPM for 3.6.4 as
there were a couple of fixes I wanted. Had to upgrade a perl
I don't mean to spam but I thought I'd post this one more time. Does no
one do complicated queries like this? Am I doing something wrong?
thanks
Robert.
Robert Kleemann wrote:
I'm trying to do the query show me any tickets that I've touched in
any way in the past three weeks. I've tried to
On Wed, Aug 29, 2007 at 12:15:32AM -0600, Garrett Wengreniuk wrote:
The problem is the RT At a Glance screen. I get the dreaded Can't call
method 'Content' / MyRT line 75 error (full copy below).
My full command was /usr/sbin/rt-setup-database -p -action insert
-datadir
On 7/8/07, Chr. v. Stuckrad [EMAIL PROTECTED] wrote:
On Sat, 07 Jul 2007, Hornet wrote:
I'm looking to add an alert when a new ticket is created or status has
I've done this with a local schellscript and the 'lynx'
ascii-browser for only a very spacial case but it might
be an idea to start
From the RT_SiteConfig.pm
Set($MailCommand , 'smtp');
Set($SMTPServer, 'localhost');
Set($SMTPFrom, '[EMAIL PROTECTED]');
Set($SMTPDebug, true);
Set($SendmailPath , 'undef');
Set($SendmailArguments , 'undef');
Thierry Thelliez
___
On Aug 29, 2007, at 1:35 PM, Thierry Thelliez wrote:
From the RT_SiteConfig.pm
Set($MailCommand , 'smtp');
That means that RT is trying to do the SMTP connection as the user
clicks Submit try switching to 'sendmailpipe'
-j
Set($SMTPServer, 'localhost');
Set($SMTPFrom, '[EMAIL
Am Mittwoch, 29. August 2007 17:56:06 schrieb [EMAIL PROTECTED]:
Quoting [EMAIL PROTECTED]:
Hi all,
At the postgres logfile I saw that this query is called twice for the
ticket count and (nearly the same) for the output (it takes every time 60
Seconds):
2007-08-29 02:24:52 CEST LOG:
16 matches
Mail list logo
