Jesse, Torsten - thanks for digging into it.
The only Segmentation error I got in apache error log goes like this:
/usr/local/apache/logs/error_log:[Tue Nov 20 01:31:45 2007] [notice]
child pid 29555 exit signal Segmentation fault (11)
I got about 20 of these for last 3 days, but I guess that's
Hi,
The following errors were probably caused from running up2date on
RHEL 4.0 last week:
Command output: RT server error. The RT server which handled your
email did not behave as expected. It said: Can't locate object method
"seek" via package "File::Temp" at
On Mon, Nov 19, 2007 at 11:35:33AM -0600, Schincke, Keith D. (JSC-IT)[MEI]
wrote:
I am currently using RT 3.6.1 from debian stable.
Is it possible in this version or a future version for a queue not to
inherit the global queue rights?
It's not currently planned. Can you describe in a
On Mon, Nov 19, 2007 at 06:37:29PM +0100, Emmanuel Lacour wrote:
I just figured out that whan a group A is a member of another group B, in
group B, we can see all people of group A as member (fine), but with an
unusefull checkbox as when you try to remove one of those Users member,
it
On Tue, Nov 20, 2007 at 11:59:21AM +0300, Konstantin Naryzhniy wrote:
Jesse, Torsten - thanks for digging into it.
The only Segmentation error I got in apache error log goes like this:
/usr/local/apache/logs/error_log:[Tue Nov 20 01:31:45 2007] [notice]
child pid 29555 exit signal
Hi all,
I'm new to the list, but a long time RT user. A big Hey! to Jesse as
well - i met you briefly at the UKUUG training session last month - it
was very useful, thanks.
Anyhoo - onto my query:
We've just installed RTFM, as I know it is going to work well for
serving our documentation
Hey Jesse,
My current configuration has about two dozen queues defined. All but one
of the queues essentially have the same rights granted (all admins can
see, create and update tickets). However, one queue is visible/usable by
a small group of users and hidden/unusable to the rest.
If I have
I will give it a test drive after I get my mirrored instance up an
running.
Thanks for the suggestion.
Keith
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 20, 2007 11:18 AM
To: Schincke, Keith D. (JSC-IT)[MEI]
Cc: Jesse Vincent;
On Tue, Nov 20, 2007 at 10:57:38AM -0600, Schincke, Keith D. (JSC-IT)[MEI]
wrote:
Hey Jesse,
My current configuration has about two dozen queues defined. All but one
of the queues essentially have the same rights granted (all admins can
see, create and update tickets). However, one queue
You need to find the Quoted.pm file inside a Text/ directory
somewhere in your perl library path and remove it.
Hello Jesse,
Did that - apache won't start with the error:
[Tue Nov 20 11:40:33 2007] [error] Can't locate Text/Quoted.pm in @INC
(@INC ...) at
Hello Jesse,
Did that - apache won't start with the error:
What version of RT? 3.6.3 or so and newer should have it as an optional
dependency.
[Tue Nov 20 11:40:33 2007] [error] Can't locate Text/Quoted.pm in @INC
(@INC ...) at /work/opt/rt3/lib/RT/Interface/Web/Handler.pm line
No, sir, I'm still on 3.6.1
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 20, 2007 8:12 PM
To: Konstantin Naryzhniy
Cc: Jesse Vincent; Torsten Brumm; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Ticket Transactions get lost on the
On Tue, Nov 20, 2007 at 11:18:17AM +0800, wrote:
Dear All,
I am so sorry for the puzzle to somebody that I had done. Thanks for Graeme
Fowler who help me to remove the errors.
And now, I cloned the Chinese Edition to another page that was make a link
at the bottom of HomePage.
If you
On Tue, Nov 20, 2007 at 08:44:00PM +0300, Konstantin Naryzhniy wrote:
No, sir, I'm still on 3.6.1
Ok. Coming up to more recent is recommended.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
SAVE THOUSANDS OF DOLLARS ON RT
On Tue, 20 Nov 2007 16:37:28 +
Mike Pountney [EMAIL PROTECTED] wrote:
Is there any easy way to rebrand it? I seem to remember Jesse talking
about it in the tutorial, but that it maybe wasn't as easy as changing a
setting in the Makefile.PL.
Not sure, have not tried this but...
Has anybody notices a dramatic performance decrease with any recent
perl cpan upgrades? I've recently upgraded the CPAN modules and RT has
taken a significant hit - performance easily dropped by 70-80%.
I haven't had a chance to look fully into it - it isn't heavily used
currently - so I
Torben Nehmer wrote:
Hello everybody,
does anybody have any idea here, would it be possible to move the RSS streams
to HTTP Basic Authentication?
Sure. RT supports HTTP Auth out of the box. Have a look ing the config
file for the configuration options.
-Jesse
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
OK, I am getting ever so closer to getting this to work.
I have two Custom Fields: Billable and Followup.
I want to create a followup ticket if Followup is Yes.
I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis
Here is my
Problem resolved the hard way... I've renamed /usr/lib/perl5 and then
forced a reinstall of the perl packaged and followed it via a make
fixdeps. System is back to its normal speed... This will teach me to
do a blind 'upgrade' in cpan on all modules.
On 20-Nov-07, at 3:30 PM, Edward
I am new to RT and have been tasked with a project I am finding rather
difficult.
We are running RT 3.4.4 and need to ensure certain fields are
completed before a ticket can be closed. Searching the list archives
it appears that making certain fields mandatory was added in a more
recent version,
Hi there,
does anybody have any idea here, would it be possible to move the
RSS streams to HTTP Basic Authentication?
In advance, I apologize for not having tested this myself with RT. The
following is just wild guessing but it's probably the way I'd try to
go if I had to (and I actually
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