On Fri, Jan 18, 2008 at 12:36:31PM -0800, Greg Evans wrote:
I had tried that previously and forgot to put that in my last message. Here
are the results when I do that. I looked at /opt/rt3/lib and I didn't see
$RT::LocalPath defined anywhere in there.
It should be defined in RT.pm:
ex:
Hi Emmanuel, Checked what you told me and t his is what I found in /
opt/rt3/lib/RT.pm:
LocalPath = '/opt/rt3/local';
I have beein doing everything on this machine as root, so I think that
having permission shouldn't be a problem. I am perplexed. I am not
sure what I may have not
Oops,
That was $LocalPath = '/opt/rt3/local'; not 'LocalPath=...' I just
missed the $ when I copied and pasted.
Regards,
Greg Evans
Internet Support
Hood Canal Communications
(360) 898-2481 ext.212
On Jan 19, 2008, at 11:41 AM, Greg Evans wrote:
Hi Emmanuel, Checked what you told me
Hi All,
I've setup RT ticketing system to track product warranty and complaint
for a small retail business.
So far their response has been very positive and within 2 weeks of
implementing RT we've receive
few positive feedback from customer. Thank you RT !!!
My next task is to setup a reporting
