[rt-users] Issues configuring RT::Authen::ExternalAuth

2008-04-19 Thread Carlos J. Velez-Rivera
I have followed a recent thread in the list to setup LDAP authentication using RT::Authen::ExternalAuth and it is kind of working, but the user doesn;t actually get to use the system. The system just leaves the user at the login page and nothing happens. Is it that I'm using a bad disabled

[rt-users] Best way to track tickets related to an rtfm article?

2008-04-19 Thread Steve Seremeth
Hello - Firstly, RT rocks. Nice work! to the fine folks at Best Practical. I have a workflow question related to RTFM articles and resolving RT tickets. I have googled and poked through the mailing list archives and haven't seen what I am looking for. Can someone tell me what is the best