Bryan McLellan wrote:
On Mon, Dec 8, 2008 at 10:44 AM, Elton S. Fenner
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote:
I can login but get this message in browser:
*Can't call method as_string on an undefined value at
Hi there,
we moved our old RT installation to a new server.
old installation:
- Debian 4.0
- rt-3.4.2
- MySQL 5.0
Instead of copying the old binaries to the new server and upgrading them
we made a fresh installation of the binaries (rt-3.8.1) on the new server
(Debian 4.0;
MySQL 5.0).
After
Bryan, thanks, you pointed me a direction.
Mike, thank you so much, authentication is working fine.
Just to help other user 'group' must be a full DN and 'group_attr' for
MS Active Directory must be set with 'member' as Bryan said.
Attached is my RT_SiteConfig.pm as an working example to
I found a solution to this.
I copied the default Correspondence template and added From: Friendly
Name Here on the second line. Looks like I just need ot do this for
each queue as required.
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Alex
Young
Sent: 10 December 2008
Hi,
I would like to create a queue that doesn't send any email, doesnt notify
anyone... etc.
But when I create a new queue, it has automatically the default scrips that
apply to alll queues.
How can I remove them, ONLY for this new queue ?
Thanks in advance
Nicolas
On Thu, Dec 11, 2008 at 1:30 PM, André Esser [EMAIL PROTECTED] wrote:
Hi there,
we moved our old RT installation to a new server.
old installation:
- Debian 4.0
- rt-3.4.2
- MySQL 5.0
Instead of copying the old binaries to the new server and upgrading them
we made a fresh installation
After the upgrade, I had the problems described in UPGRADING.mysql:
- multiple login requests
- corrupt binaries
hi andré
I had the same problem with corrupted attachments after a 3.8.1 upgrade,
I solved this problem yesterday by adding the paramater
--default-character-set=binary when I
SLES 10 SP2 fresh build
RT 3.8.1 downloaded from BestPractical yesterday.
After installing RT, I brought an existing RT_SiteConfig.pm file over from
another server running RT 3.6.6.
Apache2 fails to start with the following errors in /var/log/apache2/error_log:
[Thu Dec 11 13:34:09 2008]
Michael James wrote:
SLES 10 SP2 fresh build
RT 3.8.1 downloaded from BestPractical yesterday.
After installing RT, I brought an existing RT_SiteConfig.pm file over from
another server running RT 3.6.6.
Apache2 fails to start with the following errors in
/var/log/apache2/error_log:
thx! Weird, I've been using the wrong syntax for awhile. It didn't cause errors
in the past.
Mike
Ruslan Zakirov r...@bestpractical.com 12/11/2008 1:55 PM
Set($WebPath, );
On Thu, Dec 11, 2008 at 9:39 PM, Michael James
mja...@stonebridgebank.com wrote:
SLES 10 SP2 fresh build
RT 3.8.1
Is there an way to configure RT to Auto populate the requesters field
in a ticket by typing the first few characters in this field, based on
information in the MYSQL database??
Thanks,
Bill Morton
___
On Fri, October 17, 2008 11:25 am, scollins wrote:
Yes, I had already tried re-installing Text::Quoted as I had been
searching for an answer in the user list long before posting to it. Seems
there are a lot of similar issues but nothing exactly like mine. It's
either my system or the RT
Are you upgraded from earlier versions? Are you on mysql? If both
answers are 'yes' then you didn't read UPGRADING.mysql. I'm 75% sure
it's the reason.
On Fri, Dec 12, 2008 at 12:01 AM, Brendon Baumgartner
bren...@brendon.com wrote:
On Fri, October 17, 2008 11:25 am, scollins wrote:
Yes, I had
Yes. I upgraded from 3.6.x and am on mysql. I did read UPGRADING.mysql a
few weeks ago when I did the upgrade and was very careful.
I just went through and compared a vanilla schema to mine. There were
some differences, but nothing I thought was major. I also updated one
perl package that I
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