Hi all,
I installed Activity Reports extension on RT3.8.1, i don't understand what
is the difference between total resolutions in created in date range and
total resolutions in resolved in date range.
please help me to understand.
Thank you very much.
Hello again,
Been stuck on this since : I guess the search builder page won't make it up
to that...
Can anyone give me a hint on how to do this ?
I've looked Search/Generic.pm after working on Custom Conditions and Actions
but there is much less (any?) documentation on this : how to extend it
Hello list,
After upgrading to 3.8.2 and RT::Authen::ExternalAuth 0.08, it seems
the module doesn't load. Debug level logging shows autohandler
processing logins, not the plugin. When logged into RT as the root
user and checking the Sys Config, i see:
Regexp::Common::delimited v2.106;
RT
Dear All
Red Hat Enterprise Linux Server release 5.3 (Tikanga) Linux version
2.6.18-92.el5
RT 3.8.0
httpd-2.2.30
mysql-server-5.0.4
mod_perl-2.0.4
perl 5.5.8
New user and this is a fresh install on a fresh OS.
I can log on ok, but this is what I get when I click on a link, for example
Cassandra,
We found that by merely creating a new queue to act as the initial
request queue (where tickets are reviewed before approving them and
moving them to a queue where they are owned and worked on) was a lot
simpler. The privileges and Email are WAY more consistent. We wrote a
(sent this direct to Kevin, oops. Here's for the archives and my
fellow Perl novices:)
The first line in my SiteConfig.pm is
Set( @Plugins, qw(RT::Authen::ExternalAuth) );
and the rest of the config seems to be honored (the next line is the
Set for ECFV, frex, and that's working well).
On Jan 27, 2009, at 1:33 PM, Steven Kreuzer wrote:
graphics/graphviz requires X11 to build so WITHOUT_X11 is ignored
for that port.
So digging into the port it seems you need to enable graphviz support
with a configure option, but the current port doesn't invoke that
option. So the
Just in case you didn't see this in the other thread, the patch listed
here upgrades 3.8.1 to 3.8.2 and optionally removes graphviz
dependancies. This has been running for 24 hours here ;-)
http://www.freebsd.org/cgi/query-pr.cgi?pr=131167
--
Jo Rhett
Net Consonance : consonant endings by
Hi RT Admins/Users
I want to stop attachemt received at RT, means RT is configured in a way
that it should not receive any attachment throug mails.
is there any way to configure RT in such a way.
i try to use DropAttachments like methods but attachemts are still there
i want to deny/stop/drop
I'm curious. Is there any reason nobody has a patch which enables
dashboards in the sidebar?
The more I use RT, the more I found myself leaving a ticket I've
updated to click Home, then click the dashboard to review my open
tickets, etc. Any time I find myself doing the same operation
While by no means an expert, i noticed some stuff:
In more detail, Gateway E4100 desktop with Pentium4/2.8GHz w/Hyperthreading
enabled, 4x256MB
Performance Metrics -
[!!] Maximum possible memory usage: 1.2G (120% of installed RAM)
On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote:
I'm curious. Is there any reason nobody has a patch which enables
dashboards in the sidebar?
The more I use RT, the more I found myself leaving a ticket I've
updated to click Home, then click the dashboard to review my open
On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote:
I'm curious. Is there any reason nobody has a patch which enables
dashboards in the sidebar?
The more I use RT, the more I found myself leaving a ticket I've
updated to click Home, then click the dashboard to review my open
tickets,
On Fri, Jan 30, 2009 at 01:45:21PM -0800, Jo Rhett wrote:
On Fri, Jan 30, 2009 at 01:10:12PM -0800, Jo Rhett wrote:
I'm curious. Is there any reason nobody has a patch which enables
dashboards in the sidebar?
The more I use RT, the more I found myself leaving a ticket I've
updated to
On Jan 30, 2009, at 1:51 PM, Jesse Vincent wrote:
Do you have the search results on your homepage? Are you asking to put
the tickets found by the search in your menu sidebar?
No, just the search link itself in the sidebar.
Yes, I could put the search results in my home page, but unlike most
To all,
Is there a way in 3.8.2 to enter and store the data in the Time
fields in days? If not, has anyone made their own modifications to do
so? I need this one badly. It's a major requirement for my users. Thanks
in advance.
Kenn
LBNL
On Thu, Jan 29, 2009 at 08:38:12PM -0800, Cassandra L. Brockett wrote:
Okay, I've spent about two days trying to figure this out, and to be honest,
the documentation isn't being very helpful...
I need to get basic approvals working for RT, I was using 3.6.7, and the
upgrade to 3.8.2
Anybody able to resolve this? I have the same issue, running Centos 5.2
though, have installed graphviz. I get the same thing as Albert. Thanks in
advance for any help.
Sean
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